
Serving Franklin, MA and surrounding areas
Approved
Super Service Award Winner
In business since 2006
Free estimates
Emergency services offered
"Easy to schedule. Prompt. Efficient. Explained repairs. Reasonable pricing."





+53


Serving Franklin, MA and surrounding areas
Approved
Super Service Award Winner
In business since 2006
Free estimates
Emergency services offered
"Easy to schedule. Prompt. Efficient. Explained repairs. Reasonable pricing."





+53

Serving Franklin, MA and surrounding areas
Approved (Corporate)
In business since 1946
Free estimates
Emergency services offered
"They contacted me right away, set up an appointment, came and did a wonderful presentation that was on a Tuesday. I had other contractors in between. They already sent me their estimates. I waited till that Saturday. And I emailed him, that I wanted to get his estimate. Never received anything. The following Monday, I called his number. He never got back with me. I told him what I wanted. He never got back to me. On Tuesday, which would have been a week after he was here. I called H L Bowman, and spoke with somebody there. She said she would check into it, and she would have an estimate to me within a day or two. And they never got back with me. I never got an estimate. And we checked our email address. Make sure everything was good. Never received anything. And here it is like, over two weeks later and havent heard a word from them. "





+6

Serving Franklin, MA and surrounding areas
Approved (Corporate)
In business since 1989
Free estimates
Emergency services offered
"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "





+6

Serving Franklin, MA and surrounding areas
Approved
Super Service Award Winner
In business since 2022
Free estimates
Credit card accepted
"Called drain frog gentleman picked up right away I explained my drain problem he told me no fee for coming to check it out he was here in 30 minutes he was very professional fixed my problem in less than a hour and gave me a discounted fee for job done and he was like talking to a family member. I would definitely call him back for any future plumbing problems "

Serving Franklin, MA and surrounding areas
Approved
In business since 1928
Emergency services offered
Warranties offered
"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."





Serving Franklin, MA and surrounding areas
Approved
In business since 2013
Free estimates
Emergency services offered
"I found James to be professional, knowledgeable, courteous and kind. I found the pricing reasonable for the issue I was experiencing. What most impressed me was his quick ability to access the situation accurately. Thank you James !"





+8

Serving Franklin, MA and surrounding areas
Approved
In business since 2008
Emergency services offered
Warranties offered
"Great service. Nice guys!!"





+55

Serving Franklin, MA and surrounding areas
Approved
In business since 2025
Emergency services offered
Warranties offered
"kept me informed of his arrival, he arrived early, did a great job, cleaned up after the job. highly recomend"





+1

Serving Franklin, MA and surrounding areas
Approved
Warranties offered
Credit card accepted
Offers commercial services
"Great price and knew the best sump pumps on the market"


Serving Franklin, MA and surrounding areas
Approved
In business since 2011
Free estimates
Emergency services offered
" RooterMan diagnosed the issue as a faulty cartridge and quoted me $195. I informed them that I had already installed a new cartridge. They removed it, reinstalled it, and turned the water on and off a few times. I was then told the handle would be tight for a few days but should loosen over time. However, that has not been the case, as the handle has not loosened and remains in the same condition as when I initially installed it. I later called and spoke with dispatch, who stated that Sam was ?in trouble? for undercharging. That comment raised additional concerns for me, and it is what ultimately led me to file this complaint. I feel I was overcharged without receiving a proper repair or resolution."




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