Get matched with top grout: replace or repairers in Gaithersburg, MD

"This project was unique in that we had buckling in a particular section of our hardwood flooring. In addition, some moisture was identified under an adjacent section. We replaced the buckling section with ceramic tile “rug” and repaired the adjacent section We were extremely satisfied with Zavala flooring throughout the entire process. They were knowledgeable and professional offering sound suggestions and recommendations. The work turned out beautifully."

"D&H Demolition quickly demoed the carpet from my living, dining , and steps to the second floor. Replaced with re- claimed hardwood flooring which resulted in a significant cost savings for me. Replaced the flooring and steps with a satin finish that so beautiful that I keep getting comments. Work was timely completed and professionally done. I would definitely use their services again. Norman K. Bowie MD"

"I have hesitated to write this review because the company was supposed to send someone out to do a touchup the next time they were in my area, but they never came.  Since where the touch up is needed (a corner of the tub) isn't really noticeable to me, and as more and more time went by, I just let it go. This is the reason I downgraded "responsiveness" to a B. Otherwise I would have given an A grade because the men who did the work were excellent.
My advice: Don't pay immediately after the job is finished but wait for a bill. That way if something needs to be fixed, the company will have an incentive to send someone out. Since I had already paid in full, there was no such incentive.
I was surprised at the size of the exhaust hose that is used while the tub finish is being applied. Because my bathroom is small, the hose had to go down the front hall and out the front door. Fortunately, the weather was not cold. The finish had to cure before the rest of the work could be completed. The smell wasn't pleasant, but it was tolerable.
I don't remember if it was the next day or two days later that the wall surround was put up over the existing tile, the ceiling lined, and a new drain and new fixtures installed. The installer was a different man from the one who had applied the glaze. He worked very hard, as it wasn't an easy job, due to some irregularities in the bathtub tile area. He also screwed in the grip bars that had to be removed before the wall lining could go up.
All in all I was satisfied with the work, although the caulking that was used gets moldy, and the mold is hard to remove. The wall surround and ceiling, however, do not attract mold, hallelujah.  I thought the price was right. I'm glad I had the work done.
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"We hired Paul Bender, owner of The Tile Artisan, to remodel our master bathroom and were very happy that we did. His price was competitive and his entire team was professional, courteous and hardworking. We were very pleased with the work done and with the professionalism and communication that occurred throughout the process. Paul frequently made suggestions which improved the final outcome. We are thrilled with the finished bathroom and would not hesitate to recommend the Tile Artisan!"

"Hews were very good about responding. My first message was straight to the point...
   You have great reviews. I'm in Manassas Need one 8x8 room done. Brown Carpet No stains Maybe light pet oder. Approx how much and when could you fit me in? Thanks
He responded with...
PLEASE READ all OF THE DETAILS CAREFULLY. Angieslist voucher plus $40. ASK ABOUT CARPET PROTECTION(the carpet has cell and the cell are open after cleaning, protection fill the cell and doesn't allow permanent stains). The voucher can not be substituted for other services. Your voucher is worth 350 sq. ft. no matter the condition(example heavily soiled) of residential wall to wall tacked down carpet or $200 subtracted from the total, steps are not included steps are $3 each lightly soil or $5 each heavily soil, one voucher per job, does not included soil filtration(black around the edges), ink stain removal is not included, paint stain removal are not included, red stains removal is not included, does not included water damage clean-up, does not include pet stain (like for example pet urine stain), does not include heavy odors (like for example pet body odor, pet, cat or snake urine etc.), if you miss your appointment a $20 applied, we broke a candy dish recently from moving furniture so we will not be moving furniture anymore, oriental or area rugs are not included $2 per square foot in home cleaning, please confirm this is the correct address, please have the carpets vacuumed, light furniture moving only, if this an apartment we charge $20 to put the equipment up one flight of steps or using elevator, two flight of steps $30 and so one, the equipment is heavy, Air mover fans can be rent for $25 allowing your carpet to dry quickly, parking is your responsibility you are required to provide parking and please have a printed copy of the voucher. We also do air duct cleaning, oriental rugs total restoration(reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch). We work Monday to Saturday 8-12, 10-2, 12-4 and 2-6 window arriving times. Please email or call 703.217.4150 for a preferred date and time and thank you for choosing Hews Carpet Care LLC. Cheers Hugh Lobban
I called for clarification, he answered and said "it's in the second line"  I asked once more because I didn't understand what I read and he just kept saying " you read the second line"  That made me feel stupid so I said " OK  thank you".
The punctuality and work was good but the communication was the worst Iv'e seen in a long time.  
The reason I said no to using him again is because of this review.  After saying anything negative again I wouldn't want  him back in my house. 
I am a contractor on Angie's List too and if someone ask me about a small basic job I quote it verbally or send a personalized quote if needed.  That is just crazy to send me a blanket letter of prices and when I called to ask about it he just kept saying  "look at the email...   look at the email"    
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"Job went well on granite install... still wrapping up tile work on backsplash. Installers took time... luckily my husband works from home.. it’s been about 2 weeks."

Miracle Floors LLC. has over 20 years of successful experience in residential and commercial Flooring services. Our Flooring projects range from large projects for new home builders to small projects for other clients. Our Quality Control (QC) team perform a Customer Survey at the completion of the project to ensure high client satisfaction and improve in our sales and installation process. This has resulted in high customer satisfaction for competitive pricing and high quality installation services. Our outstanding customer satisfaction is evidenced from our customer testimonials.

"We were extremely satisfied with the result.  Our floors look completely new.  They did a lot of repairs, replaced broken pieces, filled gaps, sanded old wood thoroughly, added new flooring in the closet, applied 2 coats of stain, 2 coats of Polyurethane.  They worked with my schedule. Father and son work together.  They are reliable and work extremely hard.  I highly recommend them.
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"I don't know which part needs to be repaired. So I bought both toilet water tanks. They came and replaced it but they close the door, I guess they don't want me to see how they repair it. It stopped the leak, but the other part started leaking again after 1 year. But the price is good."

"I received A+ service from Granite Works. I met Bruno Valente, one of the co-owners, on my first visit. He was very friendly and helpful, not pushy like some sales people. The slab I liked the best was marked sold.  In a follow up discussion with Bruno, my brother found out that the sister to that slab was available. Bruno gave it a rating of 11 on a scale of 1 to 10, and he was right.  Bruno held the slab for a few days until I could get there. Purchased it that day, and he held it for 5 months at no charge. Many companies my brother called on my behalf would not hold a slab longer than 30 days.
When my brother was visiting from out of town, they were kind enough to bring it out of storage so that he could see it.  That day, we met Art Rivera who spent considerable time with me us and provided invaluable advice about a new counter I was adding.  He also provided other design suggestions on the backsplash and paint color, which I followed with great results. That was an extra bonus I didn't expect. So, if Art gives you advice, you should definitely take it.
The templater, Glauber (hope this is the correct spelling), was extremely detail oriented and communicated well with my carpenter and his assistant. He made a suggestion for the end cap of the new counter and the handrail behind it that made it a true work of
art.  Gus Valente (co-owner), with assistance from Eduardo (stone cutter), did a great job of deciding what parts of the stone would go where in my kitchen and fireplace.  They have an amazing eye. I was so impressed by their finding parts of the slab in totally different areas that would best connect at the seams. The installers were terrific and that process went very smoothly. I have 2 seams that are barely noticeable.  Their work in the kitchen and my fireplace surround was impeccable.
Granite Works exceeded my expectations, and I'm very picky.  My counters are a work of art.
 

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