Get matched with top water heater repair or service pros in Gardner, MA

"We had an issue with a Dry Well periodically backing up. Damian and the D Day Plumbing team were very professional and knowledgeable and provided an estimate with a couple different options and their related costs. They installed a new utility sink, sink pump, and needed piping and valves with tie ins to the main septic. They made improvement above and beyond the initial job breakdown, all the while staying within budget. I will certainly consider them again for any future work. Thank you Damian and the D Day Plumbing Team for a job very done!"

"At J. Gudiell Landscape, we specialize in transforming outdoor spaces with various services, from landscape design to hardscaping and maintenance. Our team takes pride in providing custom solutions tailored to each client?s unique needs. Some of our most successful projects include creating lush, functional gardens for residential properties and designing stunning outdoor living spaces. With attention to detail and a passion for excellence, we?ve earned a reputation for delivering high-quality results that enhance both the beauty and value of every property we work on. J. Gudiell Landscape offers expert Landscaping in Framingham and Bellingham, MA. We specialize in custom landscape design, hardscaping, irrigation, and maintenance. Whether enhancing curb appeal or creating outdoor retreats, our team delivers high-quality results. Explore our Framingham and Bellingham Landscaping services. visit:https://jgudiellandscape.com/landscaping-bellingham-ma/"

"After some digging got me an approved Navien heater with current Energy Star rating. Got $1100 back in rebates and tax credit. Did job quickly, removed previous heater and installed two other small items for me too. Put in condensate pump as well. All part of the price. Ben is an efficient, effective professional. Glad to have had him."

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Disappointed and won?t hire again Friendly at the start of the conversation?until they convince you they can do the job the same day at no extra cost. That?s where things went downhill. When the technician arrived, he took an unusually long time to assess the problem. Time was ticking, and I knew supply companies would close soon. By the time he finally said I needed a new water heater, the company had already placed an order and sent someone else to deliver it?without ever consulting me about price, brand, or options. The quote for a 50-gallon water heater with a 5-year warranty was $3,000. By then it was close to 5:30, and since I have tenants in my house, I had no choice but to proceed. By all means, find someone else. The quote for a 50-gallon water heater with a 6-year warranty was $3,000. By then it was close to 5:30, and since I have tenants in my house, I had no choice but to proceed. They refused to give me an itemized receipt?a major red flag. The same unit sells f"

"Fast and responsible. "

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."