Get matched with top water heater repair or service pros in Gloucester, VA

"The employee came over at the time he said he was gonna be there(on time), he was friendly, knowledgeable, and timely on installing the elements in my water heater. The price of the install was very reasonable, and I would advise anyone with a plumbing need, water heater, or otherwise, to contact Hamton Roads Water Services, they will do you right."

"Removed old hot water heater and installed new hot water heater, in attic, within 24 hours of contact."

"Jason was very professional. My old hot water heater (rheem) was installed in 1995. The work was completed efficiently and I'm happy that I don't have to worry about the old one leaking or having to replace on a cold winter day."

"They did a great job and super fast! I called in the morning and they were at my house within only a couple of hours. The technician was polite and very knowledgeable and left everything looking better than when he arrived. The fireplace works great and he left me information for a maintenance plan for my heating and A/C units, as well. I would definitely hire them again!"

"From the first meeting with Matt when he gave us a timeline and our estimate, through the install and the walk through of finished work, it was all very well done. The installers were very polite and made sure that any flooring that they would be walking on or bringing out the old water heater on were completely covered to protect from any dirt or water. Any time we went to see if they needed anything they would tell us what they had gotten done and what they were working on. Not once were they short or put out as some people are when you are curious about what is going on in your house. I would use Lighthouse any time and have already told our friends how professional and caring they were about everything that went into our home and the proper working of it all before they left. They also did not take the last half of our payment until the final walk through which was 5 days after all work was completed. They also do military discounts and cash/check discounts which is a lovely perk."

"The service was comprehensive and efficiently executed. The service members were knowledgeable and professional. It means a great deal to have a dependable and reliable company to maintaining your home heating air-conditioning system that you depend on every year for your comfort."

"Installer came unprepared to to fix fire caulk he damaged as well as not having a lift device to get the water heater onto it's stand. Had to go buy fire caulk at my expense and find a board for him to slide new water heater up to get it on the heater stand."

"A team was sent and diagnosed a bad motor. Motor had to be picked up 1 1/2 hours away the next morning. Since weather was VERY cold, they left space heaters for our tenants to use, and replaced the motor the next morning. Way above and beyond excellent service"

"Courteous,prompt response to call,guickly scheduled appointment, arrived on time, work completed efficiently,inspection scheduled and work approved by inspector. I a. Now having them install a Rennai Tankless Water Heater system. Will be using them for future plumbing,electrical and other work. I highly recommend The Fire and Water Company, and they are locally owned. Shop Local!"

"Great customer service with attention to detail and quality. Both the scheduling department and service technician provided timely services. Definitely will recommend to other neighbors for similar services."