Get matched with top gas piping pros in Grand-cane, LA

"I called Giglio Pluming after troubleshooting and advised them that our tankless water heater had lost power, either through the unit itself or through the remote control unit that controls the temperature, should you wish to change the standard temp (120 degress) that the water heater puts out. After a 3 hour service call, the plumber determined that the remote unit was bad and needed to be unhooked. He didn’t replace it. Just unhooked it via two set screws. I then purchased, after calling noritz, a new remote and installed that remote in about 5 minutes myself. I’m not upset with the work. The plumber did restore hot water by simply unplugging the remote unit, which sets the heater to a default 120 degrees. My disappointment was that, upon talking to Noritz, the manufacturer, estimated it should’ve taken the plumber no more than 10-20 minutes to assess the problem and unhook the remote. I understand that a plumber can not be expected to be an expert on every water heater in production but they will all be fairly similar. In short, the service call should’ve lasted no more than an hour. When I queried with Giglio, I was told they dropped an hour off of the job and charged me for two so $175/ hr is pretty pricey for plumbing work. I would not recommend them again."

"David gave me options that made it possible to get the job done at a price I could afford. Appreciate his honesty and punctuality."

"Prompt excellent service at a fair price. Have used Robert Brown many times. Never an issue. Robert even called and came to my house on his own time after hours to advise me before work was even agreed upon. And the office personnel are all top notch as well!!! Don’t use any other plumber. They are the best !!"

"Mr. Mike Tilton answered my initial call & arranged time to review requested home upgrades the very next day. After we agreed on work & price, he arranged for his workers to pick up my new plumbing equipment and report to duty 2 days later. Mr. Jeremy & Mr. Brandon reported to my home promptly at 8:15am & were courteous, professional, had a good work ethic & cleaned the area that they worked in. Tilton Plumbing applied the listed Angie’s list discount coupon & reassured me that if I had any problems after they did the walk through demonstration of the finished product installation that I should call them & they would be happy to come back to check it out. But they checked out their own work before they declared it finished & ready for use( I heard the water running & repeated toilet flushes before work was inspected by me with them). I was pleased with the work & will consider them for future plumbing needs. They were the only agency I could find that did plumbing installations with A grade reviews for work & owner understood exactly what I needed. I appreciate them so far ."

"The warranty company sent out the company, and they sent that company. They came out two times. Honestly, I wouldn't recommend them. I wouldn't use them again, unless I have to. The problem kept persisting, every time they would fix it. It happened again in three months time. They were professional."

"Service quick, clean and professional. Will use them for any future needs."

"Located source of "knocking" noise in pipes and repaired. Very nice and professional"

"They gave me the estimate at a fair price. They stuck by it. They were clean and picked up after themselves. They were curtious. I was pleased with all of the work that they did."

"First, it two days to get a response from Universal Plumbing after a service call was submitted through American Home Shield.   Then, another week to get them out to the house.  The techs were very unprofessional, even cursing at each other.  "I know what the f**k I'm doing."  When I asked one of the techs what he thought the reason was for the bottom element on my water heater constantly  going out, his response was "I don't know"  This was after they were finished and preparing to leave. <br />"

"They have always done good work for me.  They arrived promptly.  They sent an apprentice to do the initial work, and I felt it was unsatisfactory and the owner came out at no extra charge and did a good job."