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"The installer was very efficient and did a great job."

"I wanted to thank you for recommending Five Star Bath, Inc - Livonia for our bathroom update! Excellent products and Design Consultant (Kaylee Schiller). We contracted with them to do our bathroom immediately the same day of her visit."

"They replaced my toilet, along with other work. After they left, I lifed the lid, and discovered a large, U shaped hole on the edge. I called them and was told that it didn't matter as the lid had to be lifted to see the damage ( looked to be caused during manufacturing). I called again and let them know that I needed to have someone look at it. I was told that there was nothing they could do, but that they would send someone out on Monday. I waited for them, they never showed up and never called. They no longer take my calls. While it may not seem like a big deal to them, I paid them a lot of money for the toilet and install. The lease they could have done was to bring out one that wasn't damaged and exchanged the toilet."

"Five Star did a great job. Process was seamless from start to finish. Ver professional."

"Love coming home to see and smell the sparkling clean house! She does an amazing job! Very efficient and detail oriented."

"Everything was fine in the beginning with Logan. He provided us quotes for deck replacement (boards and railings) for $16,000+ and vinyl private fencing for $11,000. We found someone who offered a better warranty on the composite decking for a cheaper price, so we went elsewhere for this thankfully. Our yard was already partially enclosed due to our neighbors having fencing, so we only needed roughly 208 ft of fencing to finish off enclosing the yard. There were a few red flags with Logan that should have been obvious signs to go with another contractor. After our initial quote for both deck and fence, he returned 30 days later to do measurements AGAIN on the deck and showed up alone this time instead of with his buddy. He claimed he "couldn't get ahold of his partner anymore" and had to find someone else. We were quoted a 2 day turnaround time for the fence. When installing the fence, he ran into issues we addressed many times in our consultations which were slopes/hills in our yard. We have dogs so our primary reason for wanting the fence was to keep them enclosed. The first problem area he ran into he contacted us about. We approved the gap between the ground and bottom of the fence in this spot due to the nature of the uneven ground. Our expectation moving forward with the rest of the fence per our conversations was that the rest of the fence was to be installed close to the ground and flush on top and flush with the ground. He agreed many, many times this would be the outcome. We came home to 3 more additional panels that he never consulted us about that had over a 9 inch gap from the ground to the bottom of the fence. These were already concreted in. His recommendation was to place flowers in this gap as if that would prevent my dog from crawling underneath if they desired. It was clear it was just laziness, because if they dug deep enough the fence could have been placed lower to the ground with a few minor adjustments to the actual panels and it would have been fine. After seeing the additional gaps left that we did not approve, we asked him to redo those specific panels to our expectations. He refused. They started work on Thursday (not really because they 'forgot all of their needed tools') and the fence installation didn't begin until Friday. By 6pm Friday they completed majority of the fencing, but had to return Monday because he didn't calculate the material correctly so they were short. So much for a 2 day turn around time. This was even more infuriating after finding this out along with seeing the additional gaps that were left. To save time out of our own busy lives, we decided to not take him to court (although we should have) and had him finish the rest of the fence on Tuesday and paid him off because at this point we just wanted it done. As a business owner myself, the customer service was AWFUL. The communication got worse as the days went on and again, many many red flags. If I could go back and choose someone else to complete this work, I would 100% rightfully so. We had to spend more $$ out of pocket to fix the gaps after paying 11 grand. 10000% DO NOT recommend Logan and whatever buddy he chooses is available at that time to complete work with. Very inexperienced business owner and hope others can avoid this mistake as well."

"For Concrete of any need -they should be your first Call/Text/Email For New Build - Call/Text/Email For Remodel - Call/Text/Email For Roofing and Gutters - Call/Text/Email For Pole Barns - Call/Text/Email Griffes Construction Inc. of Big Rapids does it all. They did Roofing and Gutters for us as well. We checked out references, and all of their expectations were exceeded. True Craftsmanship by the entire team."

"I hired Neli over a week period for 3 different appliances, my dryer, washing machine, dishwasher, and even kitchen sink! I had a fantastic experience: 1. I fixed my dryer with Thomas' excellent remote guidance, changing the timer and the switch! Fabulous guidance Thomas, with lots of money saved! I learned a lot in the process. 2. I determined that there was no dishwasher leak and in the process learned how to check for leaks and trouble shoot for some common repair issues. It cost $40.00 but as I had some water on the floor, I was ready to get a new dishwasher. Now, I am confident that it wasn't a leak and caused by putting in the dishes in a funny manner and not a repair issue. I am using the dishwasher now again with no problem. 3. I determined with Thomas' help that the washing machine had a major problem and could have spun out of control into my wall....no question, it was time to get a new washing machine! This was a well spent $40.00--I even got Thomas advice on purchasing a new washing machine and what to look for. 4. I checked the drainage on my kitchen sink and learned how to empty out the "trap" and that most likely, I am okay, but what to swap out if I have continuing issues with slow drainage. In the end, I saved lots of money, gaining and learning valuable experience! Absolutely fabulous service!"