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"Replaced line in a day. Neatly replaced grass after inspection"

"Fast response and good price."

"My water heater started leaking on a Sunday. I reached out to Family Fire Service and they responded immediately. They had a new water heater out to my house the next day and installed in a few hours. The supervisor and the tech worked seamlessly to have us up and running. They provided quality service and at a very competitive price. I highly recommend Family Fire Service and Plumbing. KC"

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"Customer service is always great, appointments easy to make quickly, all technitions are knowledgeable, respectful and answer my questions thoroughly. They arrive on time and call when they are on their way. Prices are comparable and coupons make them lower."

"The short version of this review is we were very happy with the work Select Kitchen and Bath did for us and would not hesitate to use them again. Our project, which was completed in January 2025, consisted of a complete remodel of two full bathrooms which were vintage 1983. Amanda was our designer, Mark was the lead installer, and John was the project manager. All three of them provided welcome suggestions, good guidance and advice throughout the process… starting with clear and transparent service agreements. Select was very accommodating with scheduling and access to the house / workspaces. Questions were answered promptly by Amanda, Mark and John, and any concerns were addressed to our satisfaction. Our new bathrooms are great!"

"I just had my master bath remodeled by Century Bath after not having it updated since I moved into my home almost 30 years ago. Everything was updated, except the toilet, which I had recently replaced. Erika, Daniel, and all the employees who came in to work on the project were great to work with, and very professional. Erika gave me some ideas that I had not thought of or did not know about. The employees who came to the house, put protective covering on my floors and cleaned up each day before they left. I researched and received quotes from about 7 different bath remodeling companies and general contractors. They were not the least expensive, nor the most expensive quote, but included a few features that others did not include, such as repainting and replacing a chandelier in my high ceiling. I had a sunken whirlpool tub that I wanted removed and replaced with a freestanding tub. Some contractors did not want to remove the sunken tub because that required the floor to be built up and permits to be issued, which other contractors did not want to deal with. I also wanted to add more storage space, so I now have a nice linen cabinet next to my vanity, a beautiful freestanding tub with a modern tub filler, an expanded shower with a cool U by Moen controller to turn on the shower and adjust the temp. I love the new tile and fixtures as well. It feels like a spa bathroom that I’ll enjoy using for several years, and will be attractive to prospective buyers whenever I’m ready to sell my home. I would hire them again if I decide to update either of my other bathrooms."

"They did a very high quality job going above and beyond expectations."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"I do not recommend this company. I called them to fix an issue with my range hood exhaust. The technician charged a diagnostic fee of $95 and then said the switch was not working, which was a small component. The total charge was $391. The technician spent hardly 10 mins and charged a lot. After exhaust repaired, the house was empty for some time, and when the tenant moved in, they found that the exhaust was not working. I called the company again, and they told me that the motor was not functioning. During the first visit, the company didn't check everything; they only fixed a small component and charged a lot of money."