Get matched with top in Hackettstown, NJ

"He's always done great work. You know he'll do the work right when he comes out to do repairs. He won't charge you a huge amount. I would recommend him. If you text him he's very prompt with responding back."

"While looking for a plumber to inspect and replace a leaking water heater, I found Rapid Repairs.  I called the number, and was directed to send a text message if I needed a emergent response.  After only a few minutes, I got a response in a text message addressing my issue.  They were professional and answered my questions as best he could without being at my house.  I even got estimates based on my answers.  The only reason I did not utilize their service was that I needed hot water immediately, and they were already on multiple service calls, meaning the earliest they could come out would be Monday.  
I would definitely use them in the future, I was very happy with the response and appreciated that he was polite and understood that I couldn't wait for them to become available.
"

"Really well. When I called for the appointment the woman who answered the phone was pleasant and helpful and got me an appointment the next day. One of the pipes installed during renovation less than a year ago was too short. Graham and Calvin repaired that and snaked out the pipes removing a clog from years ago in the older pipes. They left everything as clean as when they began. They were on time, courteous, and knowledgeable. They emailed me their pictures when they were on their way so that I would know who they were when they arrived. If I need help with a plumbing problem again, I will definitely call on them again."

"I cannot recommend Mark more! We called him for a dishwasher installation and pipe repair. He quoted us reasonably - and was generous with his work and time when what we thought was a simple job turned out to be much more complicated. He was absolutely a pleasure to work with - communicative about the issue and his solution, flexible with scheduling, and just an all-around nice guy. We will not be hesitating to call him in the future - our go-to-guy for all plumbing needs."

"Frank Tedeschi and his men did an amazing job. The buffet had sustained substantial damage, both to the interior (drawer and frame crushed by an unsecured heavy shelf board) and the exterior (multiple scratches and dents, and two drawer faces that required replacing). Frank went to a great deal of trouble to match the wood that needed replacing, and the repaired and refinished piece looks as if it had never been damaged in the first place. We are more than delighted with the result! Frank and his crew had previously done a great job stripping and refinishing a large mid-century book/display shelf for us."

"We could not be happier with the Puronics Hydronex iGen Whole home treatment system and Micromax 7000 drinking water system provided by Orbit Water Solutions. Justin, the marketing rep who sold us the system, was very professional and accommodating. Justin took about an hour to demonstrate a series of tests which reflected to quality of our water which had more chlorine and hardness than we expected. If you have concerns for lead, Orbit standard demonstration does test for it so you will need to have a separate test done. After some negotiation, we were able to settle on a deal which got us the system and financing for the next 10 years. Orbit provides annual maintenance services on the machine and there is a lifetime warranty on parts which really assured us we were making an investment to improve our water. The best part about it is that the system travels with you. For a small fee, Orbit will pack the system up and ship it to your next home if you move which was a big selling point for us. Orbit also threw in a subscription to PureSelects soap for the next 10 years which was a nice add-on. PureSelects provides every kind of soap or cleaning product you could ask for so it will be nice not to have to purchase additional soap products in the near future. Within a couple days, the installation team came out to install the system. They arrived on time but the installation took a little bit longer than expected. Turns out our the installed garbage disposal was too large to fit with the RO unit tank under the sink. Orbit was very accommodating though. Orbit purchased a new garbage disposal and installed it free of charge which I bet many companies would not have done. I highly recommend getting the larger of the under sink tanks for the RO unit. Even with the two gallon tank, my family has used up all the water in the tank. A 1 gallon tank would just not have been enough. The water in our house has been incredible since we installed the system a few months ago. We noticed an immediate impact to our skin and hair after using it and our drinking water certainly tastes better. Best of all, we feel confident in the quality of the water we use throughout the house to keep us safe and our appliances in good condition. We highly recommend the investment in the water treatment systems through Orbit."

"I contacted a couple of contractors to get estimates on both a first floor full size bath and a 2nd floor 1/2 size bath that I was looking to extend into a partial wasted closet space in order to add a shower. After a few consultations, I decided that I would need to hold off on the upstairs conversion, since the design ideas and the estimates received were all over the place. I focused on getting the downstairs bath done. I chose Statewide once Juan (the owner) was willing to work with me in order to ensure I had limited access to use the shower, since it was the only one in the house. His team made sure for the 1st few days of the project that plastic was placed around the shower area, so that it was usable.
I had some concerns about the type of tiles used that the quality would not hold up under constant use, but Juan convinced me that they would and had used them on several other projects. I was hesitant, but Juan ensured me that if there was an issue he would take care of it, so I went with what he suggested. They do look good in the room. There were some grout issues, but again Juan ensured me if there was any problems he would fix.
The team did everything possible to protect my home by covering doors, floors and furniture, and they made every effort to clean up each night as well as when the project was completed.
There was an unexpected small nuance once the foundation was opened: a small leak in the sewer pipe behind the wall which was patched up.
While Juan and team were finishing up this project, I alerted him to a smaller project I wanted to have fixed in my basement. The portion of the sewer pipe in the basement had all kinds of additional pipes that flowed to it that were hanging low or attached at awkward angles. I also wanted to change the very old pipes that were attached to the washing machine and move it over so that the dryer could fit next to it. The dryer had been diagonally opposite it making it a bit uneasy and taking up space where it was at.
Juan came back a couple of weeks later changed the portion of the sewer pipe in the basement, replaced several other pipes, added a washer box for the laundry faucets, and replaced my utility sink with a new one I had brought. The end result looks great.
Overall, I am satisfied with both jobs. Well done!


"

"Installation crew worked very hard to complete the installation in a single day. We walked the property and discussed everything that was not defined in the initial plan. The final plumbing and setup steps were done quickly and efficiently. The crew tested each zone and adjusted the sprinkler heads for max coverage."

"They were great experiences. We have worked with Platinum several times because we liked their prices, punctuality, and professionalism. The first time we hired them was to remodel our guest bathroom. We had a tub/wall combo that we didn't like and wanted to replace with new tub and tile. We got several proposals, but many of them were over priced and they always would end up breaking most of the bathroom. Platinum proposed a cleaner job also at a lower cost. It was great! We were not happy with how the cubby in the shower was made, and we didn't say it to them until after a few months, they still came and fixed it! The second time we had them was a few months later to remodel the kitchen. We wanted a bigger island and to get rid of a fridge in the middle of the kitchen and move it to a side. We asked them for a quote before we asked anyone else. We were so happy with the price that we didn't even ask other companies for any quotes. They moved the fridge and opened up space for the new fridge with the existing cabinets. The also installed the new island and re did the kitchen floor from tile to wood. They made it match with the floor we already had in the living room. It was great as well! Third time we hired them to put a wall outside our house. When we bought the house, it seems like the living room was an extension made on a deck. The underneath the deck was never covered, therefore the living room was always cold. Platinum put insulation and a new wall. We had at least 2 other contractors give us a quote, but then we finally asked Platinum again (we didn't ask them initially because we weren't sure they did that type of job). Well, they gave us a proposal and it was lower than the others, and again with guys we already knew. It was an easy decision. Then the last job we used them for was a few weeks ago to convert out master bath from a tub (kind of Jacuzzi) to a stand-up shower. They came to give us the price almost immediately. They were available for inspections, and they were even available for picking up permits or materials if I couldn't do it myself. I was very pleased with their job. I made a mistake getting the wrong tiles; they noticed when they started putting up the tile and saw the difference. I felt terrible, but they were so patient and helpful. They just removed the tile and waited for me to get new one. I really recommend these guys!!!! They have also done a few other smaller jobs in my house, like repairing a hole in the wall that my nephews made playing soccer inside the basement. Repairing a leak in the kitchen ceiling. Repairing a broken piece in the second floor wooden floor...I think I lost count. The price i am putting down below is only for the master bathroom as I don't remember the other prices."

"Very good! Tiles came clean. They were neat, clean, polite and on time."