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Rob and a helper arrived on time. Rob reviewed the job and honored the estimate he had given and also applied an Angie's List coupon. I had supplied the faucet and Rob supplied the supply lines and valves. Entire job was done in 45 minutes and it was done very professionally. I was extremely pleased with Rob's work as well as his friendly demeanor. At my request Rob provided a referral for another job I needed done in the house.

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"We called rapid repairs about our broken water heater.  Elly came over and quoted us a price that was very reasonable compared to other plumbers we called.  After we agreed on the price, Elly went to work.  By that afternoon we had wonderful hot water again."

"Really well. When I called for the appointment the woman who answered the phone was pleasant and helpful and got me an appointment the next day. One of the pipes installed during renovation less than a year ago was too short. Graham and Calvin repaired that and snaked out the pipes removing a clog from years ago in the older pipes. They left everything as clean as when they began. They were on time, courteous, and knowledgeable. They emailed me their pictures when they were on their way so that I would know who they were when they arrived. If I need help with a plumbing problem again, I will definitely call on them again."

"Simply put: Mark is a true professional and a good man. Something in short supply in the service industries today. Let's start at the beginning: We bought a house very recently. We knew there may be an issue behind the shower wall, but had no idea how bad. Turns out one of the pipes leading to some side-wall jets was leaking. Water was coming in at the base of the wall in the shower (through the grout). I hired a plumber. He wanted $800 to cap the pipe and would not fix the wall after busting through. I settled for a disabled handle so those jets could not be turned on. He did a couple other jobs on our list, but failed to do one and left another incomplete. For a month I asked him to return. Around that time, the disabled valve failed. Water went back into the leaky pipes and started coming through the walls again; this time in a different area, because I had sealed up the leaky area when I thought there would be no more water going there. Stupid, I know... but the plumber came back and saw water in a new area and never surmised that it may be the old problem, now getting worse. In the process of trying to solve a "new" leak, he broke another handle's volume control valve (which I had to run to a plumbing parts supply store to buy and replace to stop a new leak created by the broken valve) and did the worst, sloppiest putty sealing job I have ever seen on the temperature handle, believing that a loose handle was allowing water behind the wall and that must be the new leak. He was here for over 4 hours, didn't properly identify the leak, broke a valve and refused to replace it saying finding the right part was a pain, and completely slathered up a wall with caulk leaving an unsightly mess. Time to find another plumber. Enter Mark. I found him online that night and sent a note. Within minutes I got a text from him, very cordially saying 'thanks for the email, let's chat tomorrow. The next morning, we discussed - in detail - the ongoing situation. I texted him photos of the shower to explain the multiple jets and handles and where the leak was coming from. Right off the bat he complimented me on the thorough explanation and photos. Far from the other plumber that treated me like a nuisance, refusing to return to complete the original job. Our estimate visit was set for the following (next day) morning, but he came over after hours later that evening. He spent an hour with me -at the end of a long day- just trying to identify the leak source. The next day, I contacted the previous homeowner and he drew a diagram and explained where the piping lies behind the walls for these jets. I sent the image to Mark and he knew exactly what to do. We discussed together and both agreed on the solution. He came over the next day to work and was done in a few hours. He also brought his tile guy who put my walls back together, and even came back on a Saturday to finish the grouting! Well, turns out that the pipes were only half the problem. There was also bad grouting everywhere that was absorbing water. In the end, I hired a contractor to strip the walls back to studs and rebuild the entire shower. When the walls were gone, Mark came over as a courtesy to check all the now-visible pipes. He had remained in contact with me throughout the situation and came back one more time to make sure everything was solid before rebuilding. That is the mark of a true pro. Now, a couple months later, we found a new issue in our Kohler Hatbox toilet. He came over, diagnosed the problem, helped me order the right part on the phone, and is coming back to replace the part once it arrives. All components of this toilet are UNDER the bowl! It is not an easy task to get in there and it is dirty – but he did it with a smile. I leave this longer-than-average review to tell you that I have had a horrible experience with a problem left to me by the previous owners that was mishandled, misdiagnosed, and made worse by the first plumber… and then I found Mark. Too many people in the service industry just show up to do a job and don't care. They don't care if you call them again. If you don't, someone else will. Mark has chosen to go a different route, striving to build a happy client base for life. He will take his time, talk to you, explain the problem, and then fix it. Properly. And if it isn’t fixed, he’ll stick with you until it is. He also works with phenomenal people that are there to make things look great again, after the dirty job is done. Mark is a master plumber and has worked - literally - all over the globe for 20 years. New York is so lucky to have him now. If you want a true professional that knows his stuff, will respect you - AND give you a fair price, this is your plumber. If you want a jerk to come over, do a half-*** job, then ignore you for a month and return only to make a problem worse, I know another guy."

"Frank Tedeschi and his men did an amazing job. The buffet had sustained substantial damage, both to the interior (drawer and frame crushed by an unsecured heavy shelf board) and the exterior (multiple scratches and dents, and two drawer faces that required replacing). Frank went to a great deal of trouble to match the wood that needed replacing, and the repaired and refinished piece looks as if it had never been damaged in the first place. We are more than delighted with the result! Frank and his crew had previously done a great job stripping and refinishing a large mid-century book/display shelf for us."

"Three new tanks (pH, Iron, Softener) were replaced and a new drinking water system at the sink was installed. Great professional people to work with very communitive and honest. Answered all of my questions and provided fast feedback. No issues with system- works great."

"Juan was very thorough throughout my entire project. I had originally called him to check out a leak my downstairs neighbor was complaining about, which turned out to not be entirely my fault, and it was uncovered thanks to Juan.. My neighbor was trying to force me to pay $1500 for damages which were also coming from other parts of the building.. That being said, Juan came and took the time to inspect all of our bathrooms and was able to determine that this leak could have come from anywhere, saving me a ton of money.. (Turns out my neighbor just needed cash and needed someone to blame.. ) Nonetheless, after this incident, I trusted Statewide to come over and take a look at my 29 year old heat pump, which was installed way before I moved in and was even born.. I called Juan, we set up a date and completion time for the installation of a new one and I am truly satisfied. He calls every now and then to make sure everything is okay and even provided a year of warranty. I also was provided the warranty paperwork from the manufacturer in case it was needed.. He is always available, unlike other plumbers I tried to reach out to previously, which gives me the peace of mind and feeling that everything was done with integrity. Juan and Statewide will be my plumbers for as long as I own my apartment and I definitely recommend him."

"Installation crew worked very hard to complete the installation in a single day. We walked the property and discussed everything that was not defined in the initial plan. The final plumbing and setup steps were done quickly and efficiently. The crew tested each zone and adjusted the sprinkler heads for max coverage."

"Platinum Carpentry have done excellent jobs on our house. We have had several projects but the 2 main ones are the basement that was finished and now an open floor plan on our main floor (on target to complete over next 2 weeks). We have been very happy with them. The price is right and the quality of the work is great. They are very professional and responsive in all manners. We love our rooms they have done for us. I also appreciate Lisa's honest opinion around design and other aspects of the job. I'd hire them again for more work."

"Bob and his sons were very professional and punctual. They cleaned my wall to wall before I moved into my apt. and returned for no additional price to clean after the moving men finished. They used a quick dry process and even made some excellent repairs on the carpet. The wall to wall was light and it really looked great when they had finished. Bob also did an amazing job with my area rugs, which looked much more vibrant after the cleaning. The sofas also cleaned up very well.I would recommend this service very highly."