Get matched with top water heater installers and replacers in Hammond, IL

"Friendly, professional, timely, cleaned everything up. They charged what they estimated. Replaced an installed new water heater."

"Last week, we noticed our heater was not working very well. I called Purcell's, and someone came out the next day (Wednesday) to look at it. They determined the limiting switch was broken, and he fixed it on Thursday. Our house felt warmer, but it wasn't getting to the thermostat reading. I called on Friday, and the technician came out later that evening to change the settings. The temperature dropped over the weekend, and our heater struggled to reach 64. When it read 57 on Monday morning, I called in again. Matt, the owner, said that he was going to come out to take a look at it instead of a technician because he wanted to see what was going on. He arrived before he said he would, and he found the problem to be the furnace was dirty and needed to be cleaned. He cleaned out the furnace for us, and the house is now heating properly. Within 30 minutes, our thermostat was reading 62 (before it was 58), and it is still climbing. I can definitely feel the difference as there is a lot more air pressure coming out of all the vents. Matt did not charge for the technician coming out the second time or this morning when he cleaned out the vents. He said that we had already paid enough. I really appreciated that both the technician and Matt answered our questions and did not pressure us into things that we did not need. Thank you so much for making our house warm again in such cold weather!"

"They are replacing my water heater."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

Dick's Plumbing & Heating is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 12 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

We take great pride in our experience, expertise, quality and customer service, that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate, with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!