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"Great job great service responsible knows what he is doing"

My name is Zsombor Didek, and I’m the owner of Bird Dog Heating & Air, proudly serving Wilmington and the surrounding areas. As a young, driven technician with a fresh mindset in the HVAC trade, I bring a strong work ethic, attention to detail, and a commitment to doing things the right way—every time.

"Everything went well! They were able to install the new unit sooner than expected. The guys, Mike, Riley and Andrew were professional, friendly and very efficient. They cleaned up any debris and made sure I was satisfied with the work. Mike Russell is awesome too. I have used O'Brien Service Company for many years and I trust them completely. Thanks, O'Brien, for another outstanding job!"

"We had several companies come out to investigate issues with our gas pack HVAC. They kept patching but nothing was working. We were getting moisture in the house. Finally we asked our warranty company for a different opinion. They came out and solved the issue. Found all of the problems and replaced our unit through the warranty and helped walk us through it every step of the way. Always reachable, courteous and thorough. We highly recommend them."

"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."

"The service was excellent. The owner as well as all the workers were polite, courteous, on time, friendly, explained what their doing, and responsive to our needs."

"Excellent service! Regardless of a major holiday, East Atlantic Plumbing arrived promptly with heavy duty equipment and stayed to resolve the problem completely."

"Timely and relatively tidy.  They did a good job explaining all the steps and how long the process would take.
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"Everything went well technician was professional and knowledgeable about my problem"

"When Mr. Hudson states on his website that  you can "count on us for prompt, affordable, and honest service,"  he is establishing a whole new standard for those terms.   I have to admit I was not very trusting initially, because he was so customer oriented;  it seemed like one of those salesmen who promises you everything.  But the key difference is that he delivers on everything he promises!

I don't consider myself an easy customer:  I asked lots of questions and requested lots of information.  Mr. Hudson inundated me with brochures (via email) and websites which addressed all of my questions, including those I had planned to ask!  He had my total trust when he sent me a list of over twenty references, including descriptions of each job and why I might be interested in what that person had to say.  By the time he arrived for our appointment, I had checked about six of those references,  all raving about him (honest, efficient, knowledgeable) to the point that when he arrived, I already knew that he had the job, even though we had not discussed cost and I had not even managed to get the company that I had been using for the last ten years to return my call for a quote!

And then I was completely shocked to discover that his quote and his timeline for getting the job done was significantly better than the one quote I had gotten from the company just a couple of miles down the road from me!  (Mr. Hudson is in Wilmington, a ninety  
minute drive from my home.)

Mr. Hudson delivered on every promise, and more,  keeping me informed every step of the way on their progress and even sending me pictures of the work!  (I failed to mention that all of this was done while I was out of town -- I trusted him and his crew completely and they did not disappoint!)

I highly recommend  W Hudson Heating and Cooling.   Working with them was clearly one of the most positive experiences of my life.
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