Get matched with top gas piping pros in Harris, MN

"Les returned my call and actually suggested that I could call another company that they recommend for potentially quicker service for drain issues. I wasn't in a hurry (out of the house) and had been happy with Zell in the past so I decided to wait (the wait was due to my needs as well as their availability). Les made two calls to confirm and showed up on time. He went right to work and got through the gunk that must have been pretty far down the pipe (traps were clear). He gave me suggestions for keeping the drain clear in the future."

"Excellent workmanship, advice and professionalism. Have used Dana and Jake several times - they are great! Kathy is awesome as well - gets you taken care of right away and is as nice as they come!"

"We had Marsh Heating install a new furnace, air conditioner and humidifier. They were very professional and had good pricing. When we had a problem with our rebate from Lennox, they took care of it promptly. We would certainly recommend them."

"He has done lots of work very well!"

"During a recent heat wave, so many AC guys were scheduling initial visits weeks away, and installs additional weeks after that. Genesis came out to review my problem days after contacted, and installed new AC about a week after that. Responsive, courteous, professional and cheaper than the area big HVAC companies."

"It was good. They did an excellent job."

"BUYER BEWARE! I WAS CHARGED $530 TODAY FOR A JOB THAT RUMPCA WOULD HAVE CHARGED $250 FOR ONE YEAR AGO: PLEASE READ ON: RUMPCA NO LONGER BILLS CUSTOMERS BASED ON PARTS AND LABOR. I Just spoke with Mr. Rumpca on the phone and he explained to me "We stopped doing that a year ago." The least they could have done for a long term customer was tell me up front that parts and labor charges are out the window. Mr. Rumpca further explained "We now charge a flat rate." IN CASE YOU'RE WONDERING WHY RUMPCA NOW CHARGES A FLAT RATE here's how it works straight from the mouth of a reputable small business organization: "When a small business is paid a flat rate for completing a service, it can make more money by performing more services in a shorter amount of time" Unfortunately that means you, the customer pays more. In my case a lot more. More than double the price of what I would have paid under Rumpca's prior labor and parts pricing system. My furnace was not working properly yesterday. So I called Rumpca and they stopped by. They ended up replacing the gas control valve. Under Rumpca's prior practice of charging for parts and labor the total cost would have been $250. Here's how that breaks out: - LABOR $150: According to Homeguide The average cost for a service call is a minimum charge of between $75 - $200 and that is applied to the first hour of labor. I'm using $150 which is near the top of Homeguide's range. The technician was at my house for 1/2 hour - SEE TWO PHOTOS AT BOTTOM. Here's what he did: 1.) He looked in the error code window on the front of the furnace and it indicated that the gas control valve was bad 2.) He removed 2 screws and took off the furnace door 3.) He detached 2 electric quick disconnects from the existing gas valve 4.) He backed off the 2 threaded fasteners and removed the existing gas valve 5.) He rubbed thread sealant onto both threads and attached the new gas valve 6.) He plugged 2 electric quick disconnects into the new gas valve 7. He ran a quick pressure test 8.) He refastened the furnace door with 2 screws. THAT'S $430 DOLLARS FOR 1/2 HOUR OF LABOR - THAT IS WHAT I PAID UNDER RUMPCAS FLAT RATE PRICING - UNDER THE PRIOR LABOR + PARTS PRICING MY LABOR COST WOULD HAVE BEEN $150. - PARTS $100: The gas control valve Rumpca installed is sold on Amazon for $75. Since Rumpca is a business, they pay about $50 for the valve. Assuming they double that to make a profit on the part, $100 for parts. - TOTAL COST THAT RUMPCA WOULD HAVE CHARGED ME A YEAR AGO WHEN THEY WERE STILL CHARGING A FAIR PRICE BASED ON PARTS AND LABOR WOULD BE $250 ($150 labor + $100 parts). UNDER THEIR NEW FLAT RATE PRICING I WAS CHARGED $530. That's right! $530 dollars for 1/2 hour of labor and a part that cost them around $50. YOU NO LONGER RECEIVE AN ITEMIZED BILL THAT BREAKS OUT PARTS AND LABOR - Just a single line with the final amount. It's like taking your car to the auto mechanic and paying an expensive bill and you have no idea how much you paid for parts and labor - Since you're not a car mechanic or in this case a heating and a/c technician you have no idea how the costs break out for the parts and the labor - Not exactly good for an informed consumer but great for the small business, in this case Rumpca. RUMPCA IS NOT THE REPUTABLE COMPANY THAT I'VE BEEN DOING BUSINESS WITH ALL THESE YEARS. In my opinion their new business model is to gouge as much as they can from the customer with flat rate pricing and manage their Google reviews so they look good (That night after they preformed the service they solicited a Google review from me via text message just like shady online companies do). I will be filing a formal complaint with the Minnesota Attorney General and the BBB - Rumpca should have notified me up front that I was no longer being charged for parts and labor as has been the case for many years. Morally suspect to say the least when a company changes their terms of service without notifying an existing customer. I will also post my review on all other online review sites so others know the score."

"They did a great job. The tank in our existing combi water heater unexpectedly began leaking. They first confirmed that the leak was from the tank and not something that could be corrected. We had no hot water and their work schedule was full for at least the next week. They made room for our job within a couple of days and completed the installation, which takes a full day. They hauled away the old water heater. Very competent, friendly, hard working people."

"Nate is the best! We had a copper pipe leak, and Nate was able to be here within a couple of hours. He relaxed the copper section and installed a shut-off valve. I bought a custom-ordered Koehler toilet from Home Depot (never again. I then scheduled Nate to install. Short story: the toilet bowl was broken, and it would take Home Depot weeks to get get a new one. Nate called Ferguson in Plymouth — they had the same model. Nate picked it up and we had a new toilet in :45 minutes!"

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