Get matched with top brick or stone siding: repairers or partially replacers in Hazel Park, MI

"Time for an update, I am happy to say I can now give this company better grades on everything.  The manager who never got anything done for us and mostly never called back has been replaced, and the guy they sent to rectify our issues, Eric, did an excellent job and was very knowledgeable and professional.   He was not involved in installing our stove, but I am glad they replaced those people with somebody who knows their stuff.  He gave us our stove knob (yes, we finally got one) but more importantly he immediately recognized the chimney cap issues the other guy who didn't know what he was doing did, and he ordered the parts and came back 2 weeks later and fixed it, so as of last week we are very happy customers.  We also needed a chimney cleaning and Eric did a great job on that too.   Now that they have changed the management and hired people who really know their stuff, we can highly recommend them.   

Honestly, I am completely and totally exasperated with this company.   If you want a really professional job, hire true professionals or do it yourself.  If you want a cheaper, adequate job with tons of  frustration and loose ends, use this company.   The top of 2 bricks on my hearth have digs in it from when they put the stove in, they gave us some bricks, but if we want it repaired we have to do the work or hire somebody. My insert is missing it's knob (they NEVER gave us) and we have tried to get for ALMOST 9 MONTHS now, and they are giving us some lame excuse they can't get the part, it is completely and totally ridiculous.  From the start, they were bad, our salesman didn't show up and didn't call for our first appointment and then gave some excuse after we had to call the main office and complain.  It only got worse from there, I have been complaining to my husband the entire time, and he keeps trying to deal with them, but even he had enough (finally) when he wanted them to fix up the crappy job they did on chimney cap, and they give us an $8,000.00 estimate to completely re-build our chimney.  A.  Our chimney does not need to be completely re-built, and that was NOT what we asked for in any way, shape or form and B.  If I ever did decide to have my chimney re-built, there is no way on earth I would ever hire this unprofessional company again.   I am not too thrilled with Osburn either, the missing knob and the fact that the flashing around the stove is terrible and cheap looking.  We have purchased some tiles we are going to install ourselves, or hire a true professional, but we have had enough of these clowns.  If you like playing phone tag all the time, getting excuse after excuse after excuse, unprofessional results and taking lots of aspirin, then by all means ignore this review, otherwise, buyer beware."

"It went very smoothly the owners were on site the crew was professional the work looks great. I would recommend this company if you need brick repairs completed"

"The job was to replace all of the brick on our house because it was spalling - and it was ugly white brick. Jason's crew had the brick off in less than 1 day, the new brick on the house in 1 day, and the 2 chimneys done in 1.5 days. He coordinated the entire job very well including delivery of brick/materials, inspection (which our city requested), and the clean up. I can't say enough what a great job he and his crew did and would absolutely be a reference for him and his company any time."

"I had French drains installed along my home and repair to some water damaged crumbling outer wall foundation. He did the work with one other person. Answered all my questions, meticulous, cleanup complete, zero complaints. Would highly recommend."

"They replaced several rows of broken bricks at the foundation of the house - without jeopardizing the integrity of the wall as well as replacing some bricks by the front door and installing a limestone plate by the door sill. Work was done professionally by Evan's crew within the estimated time and everyone there was very courteous."

"Very well. Initial call returned within an hour. Michael arrived for appointment exactly on time, explained what he would do and what it would cost. He cut through dry wall and removed outside bricks. I had already ordered the door from Amazon and was mistakenly shipped the door without proper installation kit, so he had to make a second trip out for the actual installation, but did not charge me anything further. Very satisfied. He is a very friendly, very pleasant and very professional man and I highly recommend him."

"Jr masonry did a fantastic job with my brick porch. Did more than expected, very professional and communicated great throughout the entire process. I highly recommend using them for your project!"

"They knew what they were doing. The work took a few hours. The guy that came out for the estimate was knowledgeable and didn't push me to replace things that didn't need replaced. He explained to me why there were cracks and why it was common and I shouldn't worry about it. He made me feel comfortable."

"Everything that Brick Concepts LLC did for us was great. They were quick, clean and very efficient. They were available, professional and pleasant."

"Imagine you are in the middle of painting your house and the painter refuses to repair the chimney because it was so bad. I fortunately contacted Specialty. I was given 3 weeks to review by other companies but Nosh not only came that evening, he left to look to match 50+year old bricks AND he was by my house at 7:30 the following morning AND tore down and replaced my entire chimney in less than 48 hours and did a skillful masterful job, (we are not related, I am just super happy to have contracted Specialty"