
Angi Approved
In business since 1988
Emergency services offered
Warranties offered
"I would NOT recommend doing ANY business with Elite Electric, Plumbing, and Air. We purchased an AC unit 4 years ago with what was explained as a ?no hassle? 10-year parts, labor, compressor, indoor and outdoor coil warranty. Elite?s website even says: ?Upfront pricing: No hidden fees and no surprises.? The unit now has a sensor malfunction and coil leak due to manufacturer defect. The ?supervisor? told me to go through the manufacturer. After I noted we purchased through Elite, he pulled up an estimate charging a ?warranty handling/processing fee? and for refrigerant to make the unit work. He said the fee is for paperwork. When I objected, Ricky (?supervisor?) told me I could go to another company. When I asked about their ?100% satisfaction guarantee,? he said ?within reason.? He claimed the fee is ?standard? but was ?waived as a courtesy? before. This is NOT 100% satisfaction guaranteed customer service."













