Get matched with top sink installers in Holden, MO

"DTS plumbing replaced an outdoor faucet that would not shut off.  Price was very fair and the service was performed on time and correctly.  I had a difficult schedule to work around and they were happy to work with me.  In addition, I had a very small unscheduled repair that they handled for me on the spot.  Overall, they were on time, courteous, and very fair on price."

"Great! Very courteous and has suggestions to save money. Did great repair work in minimal time."

"As described above, the job was flawless.  Mr Hatfield was confident and his work exemplified that confidence."

"Job walk went fine. Service provider was more interested in providing overall package than just the "parts and pieces" approach that I was looking for. Representative was very professional, thorough and courteous.
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"The first day Tim from 5 Star came out, he looked at the bathroom and stated he thought that the half wall at the entrance to the bathroom was already supposed to be taken down by my husband. My husband had already taken down the wall between the sink and the shower area, but the contract had stated 5 star would remove the other wall where the new door was supposed to go.
We pulled out a copy of the contract and showed it to Tim. He said ok and then proceeded with his work. A few days later the tile installer started with installing the tile in the shower and on the floor. He was very reliable, courteous, and went out of his way to make sure the shower tile was installed in a way we would be pleased with. Warren-[the tile installer], did a nice job overall, especially on the floor. There were a few things done on the shower we would have liked to be done a little differently, but in the end the shower and floor looked very nice. The problems started when the tile was finished.  5 Star expected us to do the dry wall at first. It did not state in the contract who would do the drywall. We explained that my husband did not have any drywall experience, and that he was not comfortable doing it. Chris who was one of the project managers, said he would send someone out to do it. A few days later Tim came to do the drywall. He did not look very happy about being there, and stated he had a
toothache and did not feel well. We left for a few hours, and returned to a very sloppy dry wall job. Several days later and a few phone calls later, Clinton came out to work on the drywall. He tore down some of the sloppy drywall that Tim had done. He finished the dry wall except for some sanding which my husband did. The drywall ended up being just fair, but a big improvement from the first day.
  The next problem was the shower door. I had explained to Keith, who is one of the brothers who own 5 star, that shower doors in stock at the local home improvement stores only came in a few standard sizes and ask which size I should buy. He stated to go ahead and buy the 44-48inch door and that they would built up the sides of the wall where the shower doors would be installed so that size would fit and we would not have to custom order a door. The conversation of course took place while they were building the frame for the new shower-before it was tiled.  Before Warren tiled the shower door entry site-we measured the opening and did not think the shower door we were told to buy would fit. We had Warren call Keith-with us near by, and ask if we should add some more lumber so the shower door we had would fit. Keith told Warren not to worry about it, but to go ahead and tile.
When we were ready to have the shower door installed, they sent Clinton out to do the job. He measured the opening again and stated the door we had would not fit and that we would have to custom order the door. Needless to say we were not happy. We returned the $300.00 door and had to pay approx. $950.00 for a custom order size. 
   The job wall finally completed a few weeks later. I never knew for sure when or if anyone from 5 star was coming unless I called them first. The whole project ended up taking approximately 8-10 weeks, which we felt was a long time for a small bathroom remodel. I felt they lacked organization skills.
   A few positive things I can say about them, is that other than Tim, they were always very courteous and polite, they listened to our complaints but just took too long to act on them. When we signed the contract, we agreed that my husband would do some of the work, but the contract was not clear enough about who would do what. We learned a lesson and know that if we sign a contract in the future, we need to make sure it is more specific and detailed.
  In the end James came out took a look at the bathroom before we paid. He was very polite and apologized for the problem with the shower door. He also took the time to listen to some of our other concerns, and ended up taking the price we had to pay for the custom shower door off the total bill. We felt this was fair and a nice gesture on his part.  To sum it up, I think 5 star would be fine to use for a small job that only took a day or two, but as nice as they were, I cannot recommend them for larger jobs, especially BR remodels. I would stick to a company that specializes in this area. The whole experience was a lot more stressful than it should have been and we would not use them again in the future.
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"We've received several years of great service and quality of work from Tony."

"It went extremely well.  The finished product is awesome.  Shawn has worked on many projects for me since 2009 including installing a new shower, putting in a French drain, repairing my deck and many repair jobs.  This project turned out beautifully and exceeded my expectations.  Shawn is very pleasant to deal with and goes out of his way to help with any problems you may have.  The people who work for him also do very good work.  He is very knowledgeable of all aspects of building and home repair and I would highly recommend him to anyone interested in repair or remodel."

"Great company to work with. Professional and great work quality"

"It went fantastically well, It did not take him long to find the problem and then solve it. He came in and look under the sink. Went under the house found the pipe shook it and said here is the problem. Hr removed a section of the pipe and found the stoppage removed it , repaired pipe and sink workes like new. Very knowledgeable and professional."

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Brad arrived right on time, taking care not to track snow into the house.  He was very careful to clean up afterwards, even volunteering to shovel snow off my back deck before he moved a storage box out there.  He was very professional and very pleasant.

Since he finished the job ahead of the allotted time, he offered to do more things that needed doing around the house.  It was a great experience!

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