Get matched with top water heater installers and replacers in Holly Springs, NC

"My gas pack unit's heater died right after Christmas. Their technician came out and quickly identified and showed me the cause of the issue which was a bad blower motor which would turn on and then shut off after about 3-5 minutes because it was overheating. After pricing the cost to replace the blower motor and since the unit was old and its refrigerant would no longer be legal after Dec 2019 I decided to get a new unit. The salesperson patiently worked with me regarding financing and in a matter of days their installers showed up in the morning with the new unit and had it installed and tested by lunch time. They would have installed it earlier if it wasn't for their office be closed on New Years Day. I was especially impressed by how much effort they took to haul out the old unit, replace the pad and circuit box, cleanup, and then place topsoil around the base of the unit to give it a neat and professional appearance. And after a few weeks the new unit is working great. Overall I found everyone in this company to be friendly, patient, thorough, and professional from their service technician Kenneth, Drew their salesperson, the installers, and the office staff. I will definitely use them in the future for all of my heating and a/c needs. I'm glad their overall A rating here on Angie's list proved to be deserved."

"I had Tim provide me with an estimate for tank and tankless water heater. Got the estimate and picked a tankless option only for the company to get mixed up and install the wrong device. After I informed Tim of the mixup, he was gracious enough to offer various options including removing the wrong device and installing the correct one. I didn’t think that was such a great idea. In the end, we reconciled and moved on. Mistakes happen but Tim rose to the occasion and fixed it. I would choose them to install a tankless water heater on my house again."

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"Water heater was installed quickly at a reasonable price"

"Our tankless water heater wasn't working. They were at my home within an hour of when I called them, even though it wasn't an emergency. Fixed it promptly at an incredibly reasonable price. They will be my go-to plumbing service from this point forward."

Out The Door Plumbing provides reliable and affordable plumbing services in Raleigh for both residential and commercial clients. Specializing in everything from leak detection and drain cleaning to water heater installation and emergency plumbing repairs, their skilled technicians ensure prompt and high-quality service. With a focus on customer satisfaction, Out The Door Plumbing is known for its transparent pricing, professionalism, and commitment to excellence. Whether it’s a simple repair or a major installation, they are dedicated to meeting all your plumbing needs efficiently and effectively. Contact us to schedule all types of reliable Plumbing Services in Raleigh, NC (serves the Triangle area). Ask about our proprietary Organic Drain Cleaning Products to keep your drains clear year round! Call 919-777-4383 Today! Veteran-owned and operated. Located: 517 Pylon Dr Ste 223, Raleigh, NC 27606.\n

"Our project manager Michael Tuck was super knowledgeable and thorough in explaining all the ins and outs of our HVAC installation. The job was completed exactly as described."

"Chris and his assistant today, Robert, were professional, courteous, and honest. I scheduled them to change out water supply lines on 5 toilets in our new home. Chris assured me that the lines installed were of high quality and did not need to be changed out. I have plans to install a water monitoring system and will definitely use Cape Fear (requesting Chris, of course) for the job. I highly recommend Chris and by association, Cape Fear!"

"I called in the morning and Chris came out in the afternoon, when I was available. He explained and showed me what the problem was. He didn't have a new water heater on his truck so Tim came about 45 mins. to bring one. Installation was fast and Chris was very professional. They will be the first ones I call if I have any other issues."