Get matched with top water heater repair or service pros in Hoschton, GA

"The service was excellent and I was given a tutorial on how the water heater works"

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"Pro came out and installed water heater to satisfaction."

"The reason why I give them 5 stars is because they respond and install my water heater in Less than 24 hours. The technician who run my call show that he has knowledge about that job. When the job was done he explained how the new water heater work and what to if help is need it. He also explained and showed me the deficiency of the valves and recomended to be changed. I when ahead and take his recommdation. I took their number from the broken water heater that was installed 23 year ago. If I ever need plumbing service I will call then in a heartbeat."

"Remedy is the best plumbing company in the Athens area! They truly care for their customers and go above and beyond to make sure they are happy. I switched to a tankless water heater and the work was perfectly executed and for a fair price. I highly recommend them for all plumbing needs and will be using them in the future!"

"Of course my water heater goes out on Sunday! They walked me through the process of turning off the hot water to slow/stop the leak. Came on time the next day and not only installed the new heater but insulated some pipes . Great service!!!"

"Mike worked very hard, repaired my projects. He was friendly, respectful and professional. I would request his service for any other plumbing needs."

"Morgan Pitman provided same day service to install a 50 gal tall gas water heater. Excellent customer service and workmanship while providing maintenance education. Old heater lasted 12 years so the cost and installation for replacement was staggering but less than competitors."

"Justin was awesome! He was extremely professional, answered all of my questions & was transparent about the service & pricing! Would hire again!!"

"Mike was great. He came out to my house and gave an estimate for replacing my water line. He scheduled my service for the next day. He was on time and had my water line replaced in about 3.5 hours or so."