Get matched with top sewer main install, replace or repairers in Houston, TX

"Barry is very honest and extremely knowledgeable. He takes pride in his work and strives to provide the best service at a fair price."

"Jose did a wonderful job and worked with me on a price I could afford .Thank you ARS. They are highly recommended"

"I cannot praise this company enough. The cost was a little higher than I anticipated, but I think it was well worth it. We woke up on a Saturday to a bathroom sink full of water and overflowing onto our floor. Turning off the water did nothing. Matthew from JD Precision came out that afternoon and immediately knew that it was due to our A/C condensation not properly draining. He drained the water, cleaned the drain pipes, and gave us tips on how to prevent it happening in the future. He then looked at a couple of other issues for us that we had been planning to get a contractor out for. He could have easily "taken us for a ride" on a couple of them, but he was totally straightforward and honest about what he saw and told us we could wait on repairs (and, save our money!). THEN, as he was leaving (and we had already gone inside), he went and checked our septic system for us. We had told him that our septic sprinklers had been going off a ridiculous number of times a day but that our maintenance company had told us everything looked fine. It took him less than one minute to find a hose that was not properly attached to the aerator pump. He obviously had no obligation to go out of his way to go look at our septic system - the fact that he did was just so kind. He then sent someone else out to take a look at what appeared to be water damage on our ceiling to be sure we didn't have a leak somewhere. That gentleman (who was also extremely polite and knowledgeable) took one look and said we are totally fine. Again, completely honest. We have some toilets to replace and a few other plumbing issues to address, and I will absolutely be hiring JD Precision again. I absolutely recommend them!!"

"He was very professional and was knowledgeable of what needed to be done."

"Nice and friendly people"

"Cedric quickly diagnosed the faucet issue and attempted to repair it. After determining that it was unrepairable, he ordered a brush nickel faucet that matches our kitchen sink. He suggested that we join the Home Protection Plan for service savings. Cedric is courteous, knowledgeable, and professional."

"Only company I would call for any of my plumbing needs, period!!"

"Professional and efficient, couldn’t ask for better and will hire them again "

"Lyric at Seek Design is very easy to work with and very conscientious. She ensured that our powder room remodel went smoothly and efficiently. She makes very good and helpful recommendations. We look forward to working with her when we update our kitchen."

"I'll state up front that the situation I had was complex and very plumbing heavy. It was basically correcting an install that was done against code 30 years ago by the original home owners. It was not an easy fix and required creativity. The PM was nice enough on the first visit, but should have had a plumber with him as I made this very clear in the initial contact that this was a plumbing heavy job. I showed him the issues, made my suggestions on what I thought could be done, but made it clear that I needed their expertise. When leaving he scheduled a follow up appointment for one week later where he would bring a plumber and a quote. (I was surprised a bit that he could bring a quote before the plumber came out, but they are the pros.) At this point I felt fairly good about the situation and looked forward to the follow up. Early the next week he contacted me with the suggestion the plumber had. I indicated that I didn't think this was the best solution due to the amount of excavation required in a yard with multiple large trees and a sprinkler system. I made an alternate suggestion, and he clearly didn't feel comfortable with it though he knew his plumber's suggestion would be more involved than originally thought. My understanding was that he was going to check with his plumber for more information and alternatives considering the excavation concerns. There was no indication that this would be a problem though I did hear something in his voice that made me wonder. Still, I had no reason to think there was an issue. In the mean time I sent him a couple of additional emails about the situation including an additional suggestion (with a video to hopefully give them more details so they wouldn't have to make a special trip) and a separate one indicating that I thought the original plumber's suggestion might not be the best, but should be quoted anyhow. I received no responses, but didn't expect one. Just providing information. On the day of the follow up appointment I waited 30m after the appt time and called AllStar when he hadn't arrived. They gave me the PM's cell and I called him to remind him we had an appt. Once I reached him, he basically indicated that he hadn't had time to get the quote done, that he'd had a busy week, that I had refused his original suggestion, etc. Via the list of excuses, he made it clear to me that he wasn't inclined to put any additional effort towards the quote. I told him they were excuses, that we're done, said thanks, and ended the call. I know that what was being requested was complex and would be tricky. If at any point he had said, "we can't do this type of job" or "I don't feel we can provide a solution you will be satisfied with" or anything of the sort that indicated they couldn't move forward, I wouldn't have been thrilled but I would have understood and appreciated the straight answer. Again, I would have understood as there was nothing cookie cutter or common about my situation. I'm not upset that they can't or won't do the job. I'm upset that they had an employee that made a conscious decision that it would be better to just not contact me at all and not show up to the appointment (aka blow me off) than to make a simple call or send me an email. It was unprofessional, unnecessary, and simply disrespectful. I've been in customer service for 30+ years. I know enough to understand the difference between an individual employee's behavior vs a company's culture. For their sake I hope it was the former, but I tend to believe it's the latter. That type of customer service starts to become common place when you aren't as hungry for business and can pick and choose at will. I've had multiple other providers I've worked with over the last month looking at my situation and many clearly indicated they couldn't help, or otherwise couldn't work on the job. This is the only one however that chose this particular path. That tells me all I need to know."