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"So very sad after YEARS of loyal service... sadly it has come to an end. I told Monica about my heat error 2 weeks ago, and the pump would only work intermittently after Johnnie installed it. Johnny came out today after repeated calls. I was busy on the phone.. he told me he was replacing the pump.. and then he said I was good to go.. said goodbye to LOLA my dog. Johnnie is very friendly. He shows up on time.. very important. As for the SUPERVISOR who answered tonight.. when the same heater error is on.. told me to get a new HEATER.. then proceeded to tell me to get a new HOTTUB. He also told me to buy a better HOT TUB.. I am sure that MASTER SPA will be glad to hear that. I have been a customer for 20-plus years. I have never called anywhere else. If I need a heater.. then let me know that at the appointment.. not on the phone 6 hours later, after Johnnie says you all set. The man on the phone acted as though he had been here.. NOOOO.. he had not. I told him that.. that I knew exactly who Johnnie was.. and that Johnnie rather liked my DOG. He told me that was not true.. he hated my DOG. I never write a negative review without trying to resolve the matter first. The supervisor would not give me the owner's phone number when I requested it. I think the supervisor needs some training in how to ONE.. Sell repairs.. TWO.. not to bash the very reason you're in business.. MASTER SPA has great reviews and is by far not a CHEAP hot tub. Was it worth it ?? I really would prefer you fix my hot tub. Even if it is at my expense.. that is for me to decide.. not the supervisor. If this is what it takes to get someone's attention. I asked for an owner's phone number.. this sad that it came to this. A simple apology might have made this situation a whole lot better."

"Mr Keith educated me on the process and requirements for the work."

"We had a very positive experience with RedZone pool service. They installed our new Polaris. Darron was great—super knowledgeable, easy to work with, and made sure everything was done right. The install was smooth and our pool is sparkling. Highly recommend Darron and his team!"

"Best pool service ever. The pool is perfect all the time. Owner is very customer focused. If you’re not happy, PMP is not happy. Highly recommend!!"

"Team did not know what they were doing, always confused. Starz overquoted and underperformed. They used nails instead of screws, causing deep holes, missing nails, loose ends, cheap, splintered wood, and deck was 50 inches tall, requested 52. There were various cuts in the wood, wood splitting, a piece of wood loose where they cut the post hole and didn't secure it to the deck. For the pool, they used regular sand, not compaction sand. The bottom of the pool is bumpy. They put the pool coves behind the uprights holding the frame firm. They had to take the pool apart to take out the coves and put back the uprights. The first time they installed the pool, it was 2 inches higher than the deck. They broke down the pool and removed sand on one side to meet up with the deck. The pool is lopsided and water is 6 inches deeper on one side. I had to pay an additional $300 for them to reinstall. The second time they installed the pool, it still did not flush with the deck. I have to redo it all."

"My pool was a wreck after the hurricane. Galveston Pool Services drained, power washed, and refilled my pool. Maintenance was also performed on my pump by cleaning the filters. My pool has never looked so good!"

"I had a deck installed and I am very happy. It looks great and completely transformed my backyard. Julio and his team did a great job! I am very very happy."

"Buckies did an excellent job repairing the sheetrock on my ceiling. Worker was very polite and knew what he was doing. Did the job quickly with excellence."

"Working with Tom Ruddell was great. He was knowledgeable in his craft, timely, and most importantly, honest about balancing our needs versus wants to maximize our modest budget. I would definitely consult him again about future projects. Thanks, Tom!"

"Wilfrido is both an excellent craftsman and a business professional. Our project required resizing a kitchen island, rebuilding all our cabinet drawers and cabinet doors, removing some existing upper cabinets to replace them with open shelves, and replacing the plywood decking prior to installation of new quartz countertops. After an initial consultative visit, Wilfrido provided a comprehensive quote which described in great detail the scope of work to be completed, estimated timelines, and costs. His quote far exceeded the detail we have ever seen from a home contractor. Once we approved the work proposal, Wilfrido’s communication of work dates, etc., was excellent and he always kept to the schedule. He was also great about communicating during the project and accommodating changes both within and in addition to the defined scope of work. Wilfrido takes pride in his work and brings a pleasant attitude every day. We are completely pleased with the quality of the work he completed. The workmanship is beautiful, the soft close drawers and doors work smoothly, and the construction is rock solid. We will definitely call Wilfrido for any future carpentry needs."