Get matched with top swamp cooler installers and replacers in International, WA

"Our old gas furnace died during the series of snowstorms in February. Stephan came out the day after we called, to give us the bad news that the unit was so old, no replacement parts were available so the whole thing would have to be replaced. Not really surprising given the age of the unit. He also showed me where the water heater (of similar vintage) was corroding around the outlet pipe, so was also in need of replacement. Kris came out within a couple of hours to look over the house and recommended a couple of options. We were leaving town so installation was delayed a couple of days; otherwise we could have had everything done within 48hours of the initial call. The crew that showed up to do the installation (sorry I forgot your names) showed up promptly at 8AM, worked throughout the day, and left our basement cleaner than it started out."

"I'd been wanting to get of our old electric baseboard heaters for a long time, and replace it with something more efficient, and Mark helped my understand the differences between a ductless mini-split system and a ducted heatpump system. Even in our small house, the ducted system was the way to go. Mark and his installers were professional and efficient, and answered all my questions. When the thermostat was acting a little odd, he sent a technician over to calibrate it, free of charge. There was a small issue where I initially got the wrong specs for the electrical, and as a result I had the electrician install unnecessary circuits, but Marc reimbursed me for the cost."

"It went very smoothly. Seemed like a straightforward routine job. It took about 2 hours to remove and replace my 50-gal water heater. The company was very proactive with communication. It seemed a bit steep at ~3k but I didn’t shop around so I can’t say for sure."

"I wanted to pass on my experience with Evergreen who went the extra mile after my Mitsubishi slim AC started leaking water before the hot summer months. I had called a Kirkland company who came out diagnosed the issue and charged me an exorbitant amount. However after I informed them it was registered and parts were under warranty they dropped me like a hot potato and never called back. On the other hand Victoria at Evergreen called me regularly to update on the warranty and parts and scheduled a full day repair with Jesse, an excellent technician. He used appropriate PPE, educated me about the problem, even provided less expensive options, and finally completed the long arduous process of replacing parts and recharging the refrigerant all for a reasonable amount. Voila AC again! I would highly recommend this company - to do your job efficiently and technically correct, without overcharging or trying to upscale you. Peace of mind is priceless. RobinM"

"I purchased a new Navien NPE-240A2 Tankless Water Heater and had it installed. I'm loving the new water heater. It replaces an old Noritz tankless that died just before this installation. The on-site estimate was what sold me. Ken went through all the details and answered a lot of questions from me. Zachary came out with Austin and performed the installation just like I discussed with Ken. Zachary kept me in the loop throughout the installation to ensure I was in agreement with how it was going. Zachary always had my interest at heart and ensured no corners were cut. The installation is much cleaner, and more correct than the previous tankless company did. Zachary even listened to my concern about the astectics of the exterior exhaust and quickly found an easier and cleaner looking way to address my concern. He also removed an old recirculation pump and replaced a new main house shutoff valve. The entire area was treated respectfully and left cleaner than they found it."

"Not smoothly. We selected Blue Flame because they were cheaper than Greenwood Heating & Air, and they could do the work immediately, while Greenwood had a waitlist several weeks long (should have been a clue). If I had to summarize the experience I would say communication was poor, requiring me to project manage the replacement more than I wanted to. Half the time you tried to call the office, they wouldn't pick up and you were passed onto an answering service who would ask you a list of generic questions like "Where did you hear about Blue Flame" and "Are you interested in purchasing a system?"... I've already purchased a system that I'm trying to finish having installed!!! The actual instillation took longer than they predicted, and while I appreciated the workers staying late into the night to work on the project, they didn't come prepared with all the equipment to do the work. They needed to borrow my extension cord because they didn't have one, and ended up plugging into the outlet in our backyard without asking, leaving our yard gate wide open. Fortunately our dog didn't escape before the open gate was noticed several hours later. They also helped themselves to items from our garage without asking, like our broom to sweep up their trash and debris. Lastly, and possibly most serious, the workers who were installing the system in our house were constantly pulling down their Covid masks when they thought we weren't around, and would scramble to pull them back up when they saw us. Bottom line, I probably got a good price on the unit and work, but it's not a very polished or professional company, so fingers crossed that everything was installed properly and will work for years to come."

"I was expecting the worst. thousands of dollars in repairs. Oil all over engine and smelled hot. Luckily I had not driven it far. they fixed it and I was so relieved that it wasn't a big problem . Honest and professional. I'm a happy camper.
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"This is an amazing company Everyone who works there is professional, I recommend this company to everyone do not install electric furnaces or solar without HSR, they are awesome! On time organized and are very clean when they install the systems, they show you how it works they make sure everything is working beautifully, many thanks to these experts and to the team manager who did the installation Matt and his crew were amazing!"

"Simon called us back within a day or two to discuss our needs and schedule a visit. We agreed on a date and service plan, and within a week Simon was at our house to begin the cleaning process. He arrived on time and ready to work. During the inspection and cleaning process, he discovered that every vent in the house (17 vents, 2-story, 2800 sq ft) had construction residue and other unwanted materials inside. Simon photographed each vent for us to see the extent of the junk in each vent. He explained clearly what would be needed to remove all the material and the cost of the additional services, which we agreed to. At no time did he try to upsell anything, suggest any unnecessary services or add any unexpected fees or charges. He quoted a price and stuck to it. After the entire process was complete, which included a furnace cleaning and dryer vent cleaning and a warranty including a free return visit in a year, Simon took the time to summarize everything he had done. Overall, Simon was very professional, straightforward and knowledgeable, and we are very pleased with the results of Starducts' service."

"The install went great. They were on-time and very professional. Both installers wore masks and shoe covers when they came into the house. They had excellent work ethic and were polite. Their quality was exceptional. I would definitely hire them for this type of work again. Plan to use them for maintenance and repairs."