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"Great excellent work"

"Great.good job"

"We met with Ryan and Pete who were both extremely professional and knowledgeable. They met with my husband and I discuss new windows for the main floor of our single family home. We have a toddler and newborn and Ryan helped keep our toddler occupied and was very understanding and patient as we had to multitask in taking care of our kids while also discussing the window project. We were impressed by their warm, genuine approach which is very different from a typical salesperson trying to get you to go with their product. You could tell they truly believed in the company, the goals and values, and the product/services they provide. Due to personal reasons we weren’t able to invest in the project right now but we will 100% be contacting Ryan in the future and using Peak for all our future window/roofing needs. When you find a good, reliable company like Peak you want to make sure to spread the word and we will be recommending them to our family/friends/neighbors who need any projects done in their homes."

"I am still waiting for the return of my deposit as it has been a week since I put this review on hold after putting in the notice that day 24 June of cancellation by email and next day mail. As I have said before I am a disabled Vet, Senior citizen with health problems. I have copies of the emails that I sent on the days of 06/24/2023 and by next day Mail on the 27th notarized copies of the cancellation. Tried calling but went to voice mail. No work has been done so a rating cannot be done on the work, only the price. This job was way overpriced and never got the chance to compare. The salesman was a good person but I have my family doing it for thousands less."

"Fine it was fine"

"Beware: company recently sold beginning of 2024 to new owners. Not same reputable company it used to be! This has been an absolute nightmare experience. This company has no idea what they are doing and poor customer service / management. We are building a 4 season room and ordered 19 windows totaling about $19,000. Contract signed December 8, 2023. Windows measured January 8, 2024 and told about 7-9 weeks until job completion. Windows had to be remeasured February 28th as no one noticed the measurements were not correct / order sitting on a desk. On installation day, 2 windows were incorrect. Was told replacement windows was supposed to be rushed ordered 2 weeks and promised “top priority” by manager Alen D to get them installed (April 9th) – only to have it delayed another 6 weeks (May 21+22) installed. Windows took 19 weeks from the day they were supposed to have been “ordered”. Communication with office staff and “managers” extremely poor and we were ghosted multiple times."

"Great impressed"

"What an amazing experience from start to finish! Initially, the sales rep took the time to explain every facet of the process, history and quality assurance of the company before, during and after installation of my windows. All next steps given were followed up promptly by a courteous customer service rep through emails and text messages. An expert came out and measured all windows for precise fitting. He then also made me aware of next steps. While I awaited for my windows to be custom made, I received periodic messages providing anticipated dates due to shortage of materials. Once my windows were ready for installation, a date and time was scheduled for a team to come to install the windows. My Oh MY!!! Did they send me the BEST crew ever!!! The team lead walked with me to each window location in my home to ensure the measured window would be installed in the right location per the measurement appearing on the window pane left by the measurer. The crew worked steadfastly throughout the day. They took a brief lunch break. The crew members paused to address any questions my sister or I had. They were polite and friendly. This crew completed the task just before a fierce thunderstorm rolled through the area. During the inspection walk, we noticed one window pane was broken. NO worries, the crew leader had already contacted headquarters to place a replacement order. In a day or so following the installation, a representative reached out to me to explain next steps! My home feels so much cozier and sound since the installation of the windows. I have had to make adjustments to my thermostat because my home stays cooler longer! Thank you for sending me YOUR BEST and for ensuring that I have received quality service from start to finish! Humbly, Malissa P."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"No show for an in-person estimate after I spoke with someone on the phone."