Get matched with top window a/c unit service or relocation pros in Johnson City, TN

"I'm very picky and detailed person, but this company did a very good job. I was pleased with their service. They did the job in a timely manner and professionally. I would use them again."

We are dedicated to provide quality and timely services. We have been in business for 14 years and have a total of 20+ years experience \n

"It went well. We will use his services again, if necessary."

"Overall, we were very satisfied with the knowledge and quality of work that Covenant LLC provided. We had Covenant LLC install a radon mitigation system for our basement. Initially my husband and I met with David for the estimate and consultation. David spent the time to explain how radon can get into the basement, what the system would look like, and how he was going to make sure it was working. After meeting with David at Covenant, we met with a competitor who were definitely not as knowledgeable, were not going to seal any of the cracks or holes in the foundation or even follow industry standard by venting through the roof of the house. The day of install the crew was personable and professional and if they had any questions, they asked. The 3" pipe that Covenant had to install to run through a closet and into the attic. In order to do this, they had to drill through the porcelain title floors and run through 3 shelves. They spent extra time to jig-saw cut the shelves around the pipes and they took special care not to crack any of the porcelain tiles and when finished it looked like it was built with the house. After completion, Covenant came back and tested the radon levels which were reduced to below their guarantee, which itself is orders of magnitude below the EPA limit. We were probably not the easiest clients to work with as we had Covenant move the roof penetration several times until the noise was completely unnoticeable. David was always polite and professional and he wouldn't be satisfied with the job until we were satisfied. We highly recommend Covenant Air to anyone who is considering these services."

"Mike and Crystal were very professional from the first phone contact through the completion of the work. They showed up on time, their work was neat and they worked very efficiently. My windows were in pretty bad shape. They really took their time and prepped them very well which showed in the finished product. When asked to redo or touch up anything it was done without question. In the end we received a very good paint job on a timely basis and at a competitive price. I have already recommended Mike's Painting to others in my neighborhood and would use him again for future painting needs.
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"GREAT! had no idea what i was doing and the task at hand was way out of my realm. Casey went and explained what i needed, and why i needed it. Picked up the new part, gave him a call and he installed shortly after that. He was highly recommend to me and will most definitely will be giving him a call again! Great service, fast and honest."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"he was very polite.I told him of issue.he asked questions.he checked basement unit.he checked attic units..he used a camera to check vents..he corrected issue he found..have had a/c people out several times over issue..no one did checkup like this.. thank you.."

"They came in to inspect our firplace and chimney the summer of 2012, and they were honest with us.  The person who came out let us know that our system was in great condition, and did not need any service. He could of easliy over sold us on unnecessary products and services. We appreciate his honesty.
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"Very slow response time. Seem to subcontract with lowest bidder, you then are lowest priority for the subcontractor. Took five visits (different employee each time), to eventually properly diagnos and repair a/c problem. AHS was horrible in dealing with complaints. You could only reach their sales staff/telemarketeers who then redirected to a supposed customer service supervisor who never answered her phone and never responded to any of the numerous voice messages pleading for a call back. Would not recommend this company to anyone until they fix their customer service problems. Frustrating ordeal and not worth the hassle. You pay $45 a month, plus $100 co-pay for any service. I broke about close to even for year on money, but received very slow response and marginally experienced service for my. Repairs and zero customer service from the actual company. At one point the contractor failed to show as sceduled or answer phone. I personally drove to the listed address on invoice and discovered it was an address for a different business who had been there for years. They said others had also been there searching for this company."