Get matched with top central a/c service or repairers in Kentwood, MI

"Travis Walton was wonderful. Such better service than the larger companies. His first aim was to repair if at all possible. We had a much larger company in last time and all they seemed interested in was replacing the whole unit. Finally, a person we can trust. Excellent work! Call me anytime. We really like this guy."

SULLIVAN Heating, Cooling & Plumbing is West Michigan’s most trusted provider for residential HVAC and plumbing services. We specialize in installation, repair, maintenance, and emergency service for furnaces, air conditioners, water heaters, boilers, and plumbing systems. Our certified technicians deliver reliable, energy‑efficient solutions tailored to your home’s needs.\nFrom keeping your family warm through harsh Michigan winters to ensuring cool, dependable comfort in the dog days of summer, our team is here to help. Homeowners choose Sullivan for our fast response times, honest recommendations, quality workmanship, and 5‑star customer care.\nWhen Your Comfort’s in Trouble, Call SULLY on the Double!

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"Hired JT to install central air into our home. He was very polite and professional throughout the installation. He took the time to explain the process completely. The install went flawlessly, the work area was cleaned up better than new. Any questions my wife had after the installation were answered promptly and professionally also. Highly recommended, will definitely use his company for any future projects."

"Our entire experience with them was first class, they were on time, worked efficiently and were very polite and cleaned up everything when finished. I would highly recommend them. We also had them install an air conditioner and a hot water heater with the same results. The products they recommended and installed actually lowered our utility bills. We were so pleased and would definitely have them come back if we need any heating or cooling work in the future."

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"Hired Grapids because of coupon offer for furnace inspection--$29.00. Tech called en route to confirm arrival time, thoroughly explained what the service entailed, answered numerous questions on the way to actual inspection. Then reviewed findings indicating PASS for most/all details of inspection plus explained a couple areas of concern for monitoring. We have a "premium" (York YP9080... furnace w/central air) high-tech system. Given the complexity of these units, it is extremely important to have them inspected/evaluated on a regular basis. Tech communicated findings well. I'd call this a highly successful consumer experience."

"They have done tuneup service just 37 days ago to my furnace.
Furnace stopped kicking off. Service guy came over afterhours (thanks for that) and did a fix to the loose connection for inducer motor.
Fix didn't last for a day... Quote to replace the part  is half the price of new furnace of same 80% kind! Welcome to home ownership!!!
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"Crome replaced my furnace and AC unit, very happy with the service. Very nice and knowledgeable technicians."

"The repairman was extremely courteous.  There were some issues with the air conditioner so he offered to do additional repairs which seemed a bit expensive, but the results were great.  Would have them do additional service in the future.
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