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"Getting dependable assistance for a home from the 70s can be challenging, but these guys made a tough situation manageable. We encountered a major issue with our main sewer pipe clogging, which caused an overflow in the garage, and I can't speak highly enough about Five Stone Plumbing Services. Robert and Cody are truly professional and dedicated, and they worked diligently to resolve the problem. Their expertise and friendly attitude made a stressful situation much easier for us, and we're so grateful for their excellent service. They spent seven hours working nonstop in freezing temperatures to get everything back up and running. Even with the tough conditions and the nature of the job, they kept a great attitude and stayed positive the entire time. They even went the extra mile and flushed out our old water heater as a courtesy while they were here. It is rare to find people who truly stand by their work like this. If you need plumbing help, I highly recommend giving them a try."

"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"Sofia did a great job fixing my leaking in ground pipe. She and her coworker identify the location of the leaking pipe and fixed it in an efficient manner. They quickly responded to my request on a Saturday morning and arrived after only 2 hours even though I was fairly far away from them. They helped me out when several plumbers closer to me would not. I would highly recommend their services."

"We discovered a water leak on Friday lunchtime. Company was unable to get anyone out to us until Monday afternoon. We understood that it was weekend. Unfortunately by that time the water leak had disappeared and we were having trouble locating again. Hoping and praying it was a very big fluke and we will never see it again! Technician was professional and tried to figure things out but it just wasn’t there 3 days later."

"Gerald replied to my Angies request immediately and came out to do the work the same afternoon. Very professional and personable. Reasonable price. Will definitely hire again and recommend to others.."

"I called Miller Services and the owner sent a tech out on the same day to assess the problem. I received a call from the tech, who walked me through what the issue was and what he needed to do to fix it. A part was needed, so they received my approval to do the work and ordered the part the same day. Within a few days, I received an e-mail and a phone call to let me know that the part had arrived and that they could come by to do the repair when I was ready. I scheduled a day for the repair and the same tech came out at 8a.m. (when he said he would arrive) and had the new part installed within 30 minutes or so. The system works like new again. I have used Miller Services in the past for a new install, on another home as well and they have always been consistent with their response, their professionalism and their overall customer service. You can't go wrong dealing with Charles (the owner), Jo (at the front desk) or any of the technicians. I have dealt with a few other HVAC companies in the past and Miller Services beats them all by far in the Triad area."

"Trevor B. was very helpful. He had the proper equipment with him to diagnose and fix my completely clogged septic tank drain line. I would definitely use him again."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"Lee and his associate immediately found time to evaluate my project.  Within a day or so we had everything moving forward, with part of the project already nearly complete.  Battling cold, rainy, icy, weather the remainder of the repairs met our timeline, and Lee kept me informed all along the way.  The prices were good, and the work was hard.  But Craftsman Direct came through.  Thank you CD!
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"If I could give more stars I would!! Billy and his team are knowledgeable, fast, kind and affordable. They know what they are doing and truly care about the work that they do. We have an older home and have had quite a few plumbing issues in the past, but thanks to Appius plumbing I don't worry about ever having another plumbing issue again. They were able to replace all of our old pipes under the house, remove and install a new water heater, and fix our outside faucets in less than a day! Appius plumbing is the real deal. I promise you will not regret hiring them!"