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"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"Everything about my experience with Dayco and the service was just wonderful as always.  My Mother was having trouble with A/C and we had to turn one of her units off.  So I called Dayco. I have used them several times iover the years.  Dayco, Bob, came right out same day and determined the problem.  He returned the next day with the part, and made the repair as promised.  This company and their employees are top notch, professional, and trust worthy. I highly recommend them and will definitely be using them again. Thank you Dayco for the great service and the TLC you provided taking care of my Mom's A/C and heating.
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"We discover a leak in our main water line. With Richard Kashi's recommendation, we used a leak detection service to avoid digging in multiple locations. They found we had at least two leaks in the line. Richard and the leak detection pro recommended replacing the entire line since two leaks meant a serious problem. The line had been replaced about 12 years before, but they cut corners leading to our problem. The line replacement team was amazing. They ran a new, parallel line into the house above the previous leak. They also were able to tell me why we were having problems with the leak and through our wall from the old line. The difference in quality between the two was quite clear. They installed elbow joints instead of bending the copper, rerouted our pressure regulator in front of all other outlets (another mistake, wrapped the copper line with heavy tape before running it through the line so the wall wouldn't rub, and then pressure sealed the wall from both sides. I wish I had used them the first time."

"Robert was on time, very professional, provided clear communication and was very service-oriented. He was hindered from camera location finding equipment that didn't seem to work and a 100-ft camera cord that didn't extend to the street, so we never confirmed if there was a problem or not. As such, the only way they would guarantee the work performed today, was if I purchased one of their tiered repair packages for $3,000 - $10,000 additional and definite excavation work to add a new blowout pipe. While no blockage or obstacle was found, Robert was able to release the pressure and we have full drainage as of now. Really appreciate the immediacy of solving the immediate problem right away! Unfortunately, I'm a bit concerned the core issue wasn't identified or resolved, so the likelihood of a recurrence seems higher than desired, but I remain hopeful. Robert very politely concurred and clearly explained he wasn't able to do anything additional without further purchase. Fingers crossed and here's to having good luck!"

"He quickly identified the problem and fixed it. He carefully demonstrated yhat the fix was good and all is now working fine. His prices were also very good compared to other repairs I have had in the past."

"They came out promptly and diagnosed my problem. It was not in the gas line so they didnâ t need to do any work. Very professional."

TE Certified Electrical, Plumbing, Heating & Cooling understands there is never a great time to need a home repair. That's why we make scheduling easy, arrive in three-hour arrival windows, drive fully stocked trucks, give flat rate pricing, and back our work with a lifetime workmanship guarantee. \n\nServices offered: Residential Electrical, Plumbing, Heating and Cooling - Inspection, Repair, Replacement, Maintenance. \n\nElectrical - Rewiring, Outlets, and Switches, Whole House Backup Generators, Indoor/Outdoor Lighting, Car Chargers, Surge Protection, Ethernet & Cable Installation. \n\nPlumbing - Water Lines, Water Heaters, Tankless Water Heaters, Fixtures and Faucets, Garbage Disposals, Sewer Lines, and Pressure Regulators. \n\nHVAC - Air Conditioners, Furnaces, Air Handlers, Heat Pumps, Ductless Heaters, Indoor Air Quality

"I have a maintenance contract with them and have had for about 22 years. The price is for the annual contract."

"New water service and sink repair it went excellent. Work was done quickly and efficiently at an excellent price"

"Roy ran into every problem I think possible with my septic tank and lines,but he had a solution for everyone of them.. Very Knowledgeable guy.... They even stayed till after 10pm to make sure I got everything fixed.. They cleaned up all the messes they made and even leveled my yard back smoothly... For the money he was at least 200$ cheaper than anyone else and did quality work... Thank you Rooter Pros for a well done job..."