Get matched with top faucets, fixtures and pipes repair or replacers in Kinsale, VA

Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

"I do not have the bandwidth or verbal acumen to describe how grateful I am to Plumb Magic in general, and Andy in particular. I was spinning like I had one foot nailed to the floor when I called. Andy showed up, had me breathe into a paper bag (figuratively, of course) got me calmed down and pointed in the right direction. He suggested a trusted salvage service and went right to work. He went way above and way beyond to provide the best customer service I have ever been party to. He stayed with us until the county (ultimately responsible for my predicament) showed up to start repairs. I am already planning to call back after this mess gets settled to complete some long-put-off projects."

"He is sick and no longer able to work. His v wife was very nice in response to my call."

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."

"Larry arrived shortly after we talked and, in spite of the fact that it was already in the mid 90s with about 180% humidity and he was coming from another job estimate, Larry Counts arrived in pressed chinos, clean work boots and a company polo!!  We met outside in the blazing sun so I could fully explain what I needed in a main water line replacement.   We discussed the process of replacing an underground  line (mine is over 150 ft) and the options of connecting to the County meter and to my house plumbing lines.   Larry also described my options in piping material available and included the pros and cons of each.  I asked him to make the necessary measurments, contact his boring man and give me estimates to replace my line using both copper and black plastic.  I explained there was no rush for the estimate because I didn't intend to have the work done until the weather got cooler in the Fall. 
I have not yet received Larry's estimates and I am definitely not expecting to get my lowest estimate from Rescue1Plumbing, BUT, I really believe I have already met a true professional in Larry Counts, that I WILL get good, comprehensive estimates from him and, whatever work I have done by Rescue1Plumbing undobtedly  WILL be of the highest quality.
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"During the initial contact, I was impressed with the explanation of the testing process provided by the individual who answered my call. I was equally impressed by Mr. Robinson's step-by-step explanation while he set up the equipment to perform the test. He explained his licensing and the accuracy of the test that he was conducting. He was professional, efficient and possesses a great deal of expertise in his chosen field. He informed me when to expect the results of the testing and followed up with a phone call explaining the report in minute detail. Looking forward to working with Mr. Robinson for the next step in this process. Thanks again. -- Roger K"

"Mr K repaired my Garbage Disposal. Working on also replacing the Faucets in my 1st floor bathroom."

"Ferguson Home Improvements did a fantastic job.  All the work that needed to get done, was finished beyond my expectations.  The workers were very friendly.  The job took a little longer that expected, but Ferguson Home Improvements were not at fault, the weather played a major factor with the deck stain and door installation.  At the time the work was getting done, we received a lot of rain and storms.  All in all, I would highly recommend Ferguson Home Improvements. 
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"Excellent workmanship, very professional. helpful, and thorough!   The elcectrician took the time to examine everything and suggested corrections.  I have used Bakers over the past 10 years for electrical, plumbing, and HVAC services...they have provided excellent service in all categories and I can highly recommend them for home repair support!
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."