Get matched with top outdoor kitchen builders in Knightdale, NC

"My husband and I were very pleased with the retaining wall and landscaping when it was completed. The work was finished in a reasonable amount of time and the yard was left clean of all debris. I would recommend using them."

"This is a good company."

"Very efficient, professional and courteous!!"

"We love our backyard now! West Wall did an amazing job with our outdoor fireplace, pavers, and sitting area. They were well organized, professional and timely with their installation. We absolutely loved our design and the 3D rendering that Brian created for us prior to starting our project. I would defiantly use their services again!"

"Design Craft helped me out with a backyard project. They installed new gravel fire pit area and paver dinning area. They were quick and professional and even leveled out part of my yard they weren't working on for more effective draining at no extra cost! Highly recommend."

"Stephan is extremely knowledgeable and professional. He listened to my vision and did not try to change my thoughts but helped me build upon them, then made it happen. The end result is just what I had in mind."

"Javier was very professional. Because they are very busy due to the pandemic, it took about a month for them to start. He said it would take a week, but it only took 2 days! Work looks great! Can't wait to build the playset on it! I have more projects I would like for him to do, once we have the budget for it! We contacted 4 landscapers and he was the only one who called us back and did an estimate."

"Very professional job! Finished in 1 very long day! Extremely happy with the results."

"Things we liked: 1. Detailed contracting and pre-work planning, with detailed materials and labor estimates. 2. Provided evidence of license and insurance. 3. Excellent design, excellent materials, and precise construction of high-quality custom cabinetry and other wood work, including under-cabinet LED lighting, and fireplace mantle. 4. Negotiated with vendor to get good price and extended warranties included in the cost of all new kitchen appliances. 5. Nice installation of tile floors in kitchen, bathroom, and laundry room. 6. Excellent installation of stacked limestone panels floor to ceiling on a high angled wall around the fireplace, plus very attractive custom-made wood mantle, and new tiles on the hearth. 7. Worked effectively with vendor on design, purchase, and installation of premium granite countertops and trim, and kitchen and bathroom sinks. 8. Installation of premium plumbing fixtures in bathrooms and kitchen, no leaks apparent. 9. Well-done side job of installing two new steps, small landing, and wood screen door with dog flap on the deck. 10. Very cooperative about several minor design and installation changes along the way, with acceptable cost changes. 11. Contractor was on-site nearly every weekday and on many weekends. 12. Contractor is friendly, polite, considerate, and very aware he is working in someone’s home. Things that disappointed us: 1. No advance communication on one-week delay in starting the job. 2. Time estimates. We were told at least 3 weeks in a row that he would be done “next week.” Job actually took twice as long (about 15 weeks) as the original time estimate (6-8 weeks). We can allow one extra week for the changes and add-ons we asked for, but not double for the entire job. 3. Erratic attendance of assistants on the job appeared to contribute to significant delays. 4. Delegated cabinet finishing (staining and water-repellent top coats) to assistant, whose work had to be re-done in multiple places and still detracts from otherwise beautiful wood work. 5. Trim work is absent where cabinet panels meet hardwood floor, leaves what we consider a very unattractive gap. 6. Installation of wall tiles. The tile vendor did not tell us the tiles we picked for floors and shower walls were not for walls; the contractor had a hard time making them stay on the walls. I suggested changing wall tiles but contractor assured us that he could cut and install to get the look we wanted; tiles had to be cut, installed, torn off, and re-installed; were held onto concrete backer board with nails until cement dried, putting holes in the backer board behind the grout lines; tiles cut at angle for exposed corners were ragged and retained grout unevenly, and there was no accommodation for corners, so after the job was done we ordered and installed plastic corner guards with silicone (total cost of materials and shipping approx. $125) to cover unattractive and sharp tile edges. I estimate that installation of shower wall tiles alone took 2 weeks, maybe more. For the kitchen backsplash, smaller tiles were used and installed well, but there was no accommodation for where backsplash would transition to drywall, so tiles at drywall had edges exposed; we ordered edge pieces off-contract from a home improvement store, contractor installed them. It appeared to us that the contractor did not plan for tile corners and transitions. 8. Drywall and paint work. Drywall around arch that widened a doorway was not taped, and contraction of the mud has created a crack around the arch. Drywall work where lights and ceiling fans were moved and/or installed is lumpy and visible; one place on the ceiling was not finished and the supporting mesh is obvious right on the surface. Paint where the ceiling paint meets the shower wall tile grout is on the grout and cannot be scrubbed off and in our opinion will need to be covered by crown molding to make appearance acceptable to us, something we did not plan. Other places where wall tile meets drywall show evidence of damage to the drywall surface (e.g., surface paper torn off) that was not repaired, so it is uneven and lumpy. Bathroom was to be repainted, but not all trim was repainted, including a window that was caulked with colored caulk on white paint. The wall with the arch and the kitchen walls involved in wall cabinet installation were only partially repainted with the same color but different roller texture can be seen; the whole walls must be re-painted for uniform appearance. 9. Organization and worksite management. Our homeowner association informed us that neighbors grew impatient with the construction trailer and trash in the driveway, which were present from mid-November to early March. In general, we were unhappy with protection of the work site. Garage floor and wood steps have sizeable spots of paint and stain. Hardwood floors in the highest-traffic area were protected with cardboard only after we insisted on it, and then there were still paint cans and tools stored directly on the dining room hardwood floor. Stain cans were routinely left uncovered overnight. New tile floors and granite countertops were not protected from subsequent cabinet staining, so we did a lot of post-construction removal of paint, stain, glue, etc., from tiles and expensive granite that could have been protected, even with newspaper and masking tape. Grout haze was left on new tile for at least a week and then was incompletely removed; we spent several days scrubbing it off with white vinegar. Two manuals for new appliances were lost. Job proceeded in a sequence that was hard for us to understand or predict, perhaps depending on when assistants were available (a guess?), so there was little completed and usable across three rooms for more than three months. 10. Contract oversight/business management. Extended warranties for kitchen appliances (refrigerator, gas range, microwave oven, dishwasher) were supposed to be part of the package cost but the invoice the contractor presented to us did not include extended warranties on two of the four; I contacted the vendor, purchased the two warranties by credit card, and backed this cost out of the contract. Contractor deviated from the contract’s payment schedule, asking for unscheduled early payments to cover labor costs. Contract called for all invoices for materials to be presented; most were not. We presented an extensive punch list toward the end of the job, which we added to as we found things that needed to be corrected. We found at least one or two items that he crossed off but were not done. 11. Complete lack of follow up. This is a serious problem to us, given our financial and time investment. Before and during the job, we communicated well by text message and email. Since he finished on March 2, I have contacted him 5 times to request a time we could meet and talk about issues described here; he responded quickly to the first two messages saying he would get back to me, but didn’t, and he has not responded at all to the last three attempts to contact him since April 8. The contract has an arbitration requirement, but the contractor used his home address as his business address but moved during the job, and we do not have a mailing address for him, so we are unsure how to invoke arbitration. I contacted a handyman service on Angie’s List to get an estimate to correct several items described above; this estimate is $1,350 on top of the cost of the renovations in general. This review will stand until the contractor contacts me and corrects what we consider to be deficiencies. I will consider an update if he does. Overall grade: C. I would not use again."

"In early June, I contracted with Robco to build a deck with a $10K deposit, but still have yet to complete the permitting process. Today is Oct 14. In the past, when they wanted to reach me, it was fast. There were challenges - Wake County referred the permitting over to Cary. Cary said today they're waiting on Robco. For 10 days, I've been unable to contact anyone via phone or the portal - all voicemail boxes are full. I have a bad feeling they've gone under. A+ up til now."