Get matched with top water heater installers and replacers in Lacey, WA

"It took them a couple of days to come and give me an estimate. But they were able to squeeze me in for a same day installment. It went well. I have had the new water heater for several months now with no issues."

"Jesse came out to replace our hot water heater. He was professional, skilled, patient, and friendly. I would gladly hire him again!"

"I have used other plumbers before...none of whom did the work entirely to my satisfaction, and many of whom found ways to increase their "firm" quotes. I chose Drain Pro because of their almost perfect 5-star rating. I now know why they have that rating. The man who took my call was Raymond or Raman (Ramandeep Singh), the company president. He was pleasant, friendly, and gave me a reasonable ballpark quote (assuming no major problems). It was not the lowest estimate to do the job, but I wanted it done right. He arrived right on time. The only part of the job that went smoothly was the bathroom faucet replacement, and it went quickly. The kitchen sink partial-clog turned out to be several heavy accretions of hardened grease in one eight-foot section of pipe that had become CONcretions over the years -- some of the grease had come from previous owners...and likely some from us. He tried the big power-snake twice, but couldn't force the gizmo (heavy steel screw-spring) through the blockage. He slithered into the crawlspace to see if there were some abnormality in the pipes...nope. So up he came -- he took off the gizmo, and forced the bare cable-end through the blockages, back and forth several times -- ran the water to see if the blockage was gone...nope, even worse than before (he felt that some of the smaller blockages had moved, become a "log-jam"). He tried it again with the gizmo...nope. At this point he said there were only two good solutions: (a) cut out and replace the section of pipe with the hardened blockages; and (b) bring in the cavalry with special equipment and do a "hydro-jet" clean out -- both these processes would more than double his original bid. But just to be sure, he tried it once more with just the bare snake-end. And lo & behold, the blockage was gone! ...I hope. Raman said it could come back, and we could do the hydro-jet operation, if needed. Then he rebuilt a toilet (several small problems). The bolts holding the tank on were so bad he had to use a sawzall to cut them off. He replaced all the parts, installed the new flush mechanism, and it is now as silent as can be. Hallelujah! With all the problems he encountered, I expected a demand (or request) for more money. Nope. He stuck with his original bid. As I said at the top, his wasn't the low bid. But he did all the work correctly, kept everything spotless clean, and was friendly and cheerful throughout. Without any hesitation, I strongly recommend this company in general, and Raman in particular."

"The plumber was very well mannered, knew his profession, and was very forthcoming on the total cost of water heater replacement."

"David arrived on time; analyzed the Water Heater situation completely; and provided several choices for a remedy discussing the merits of each but not pushing a sale. An estimate was provided; the replacement appointment was conveniently scheduled; and they arrived on time. David and Justin replaced the water heater and respected the work area leaving no trace behind. Highly recommend their work. Very cost appropriate. I also appreciate greatly the office staff's end to end service that was timely and professional. Great company with good values."

"The plumber was very well mannered, knew his profession, and was very forthcoming on the total cost of water heater replacement."

"Dick?s Heating has inspected our A/C & heating annually and efficiently and professionally maintained, repaired and/or replaced anything required for decades. Yesterday, our hot water heater stopped working. We called them yesterday and they ?squeezed? us in today for a plumber to come out to evaluate. It turned out to be a simple fix & we have hot water again. We?re grateful for Dick?s exceptional customer service!"

"My water heater was leaking badly. They were there in 2 hours, and in less 3 hours later; we had a new water heater installed. Very professional and quick. Honestly it was a little more than another quote, it's a better water heater and I would have had to wait four days for an install. Very pleased. When its an emergency, you want fast quality service; which we received."

"Satisfied with the work considering they brought the wrong water heater the first time but no big deal, they provided us with hot water while they ordered the right water heater ?They finished the work as they had promised. Very happy and satisfied with it ."

"These guys were amazing! We had the plastic water intake valve behind the toilet burst and spray water everywhere at 4am. after cleaning up the mess we called Cahill's at about 6:45am and they arrived by 8:30am to fix the valve, which took them like 15 minutes. I asked them about doing all of the valves in the house (16 total) and they agreed to come back at noon to do all of them. At exactly noon they were back at my house and had all the valves changed out in less than 2 hours. They were friendly, clean, polite, and provided excellent customer service. Jason and Harry were the team that came to my house and I would highly recommend them. And thanks to Russell, the owner, for giving us a great deal on the work his team did. We will be calling on Cahill's for any future plumbing needs."