Get matched with top water heater repair or service pros in Lake Forest, IL

"I am very pleased with the great customer service I received from Mike D. at Lifeline Plumbing for the replacement of my 16 year old water heater. Mike had a great personable, upbeat personality, a great attitude, and with his 18 years of experience, he was confident as well. When going over my options, he was patient, not pushy. He made sure I was confident with my decision. I felt comfortable with him and I also trusted him. He was professional, fast, and efficient. I would highly recommend Mike for your needs as well. I know you will be very happy with his service."

"Clean and professional. Work wise, I could not be happier. Cost was much higher than anticipated but I did not get another quote to compare. If you want premium service at a premium cost, definitely give them a go."

"Was able to install hot water heater the next day."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"Superb professional service was provided."

"The service was excellent. They came when they said they would come. They were clean, installed the products that they said, addressed other issues, and they took care of it. They were very quick and efficient."

"Company sent out Jerry to remove old water heater and install new one. Let me watch. Since I have done this before I know what to do, but I am getting to old to do by myself. Jerry knew just what to do. Very professional person. Fair price. Would hire again. Jack P."

"We had a major sewer issue that needed immediate attention, and they went above and beyond. They quickly identified the problem, explained everything in detail, and got the repair done very quickly. The crew was professional, clean, and respectful of our property — they even made sure the area looked better than when they arrived. It’s rare to find honest, hard-working plumbers who truly care about their customers, but these guys delivered. Highly recommend them for any sewer or drain repair!"

"Prompt service. Job well done."

"The main reason we will stop using Reliance’s services: we were promised boiler drains that we never got. Boiler drains do not need washers which is why we wanted them. The job took four days. July 6th we wasted a whole day waiting for service. We called Reliance immediately because we have used their plumbing services for years. We were very disappointed with their service. A plumber was scheduled to come and install two cut offs and replace faucet washers. This plumber promised us two premium quarter turn boiler drains for hot and cold water feeds (we never did get these boiler drains). He recommended replacing the faucet. The plumber did not have all the parts, so we scheduled him to come back July 5th. July 5th the plumber we had spoken to called in sick. Another plumber was assigned to the work. This plumber did not seem to know what the previous plumber had estimated for the job. We showed the new plumber the work order. He went to work. After he had changed the faucets and installed the cut offs, we asked about the quarter turn boiler drains. He said they could not find the parts locally and we did not need them anyway. He recommended replacing the old cement tub. The drain could no longer be hooked up to the old tub. We sheduled him to come back July 6th. We requested the boiler drains again. July 6th. The plumber was scheduled to come between noon and 2:00 pm. The office manager called to say that the plumber could not get there until 2:00-4:00pm. We understand that sometimes rescheduling happens. However, around 4:15 the office manager called again. He wanted to reschedule for Monday. We had been waiting all day and this was the third day. We wanted a plumber to come. The office manager said OK he would send someone. The plumber who was supposed to come called us and said it was too late to come. Could we schedule for Monday. We almost called another plumbing company at this point. We scheduled for early Monday morning. Monday July 9th The plumber came early Monday morning on time. He did not bring the boiler drains. This time he said the boiler drains were to unusual to install and we didnt need them. He redid some of the copper piping because he was installing a new tub. The copper piping has some unusual twists because the new tub was a different size from the concert tub. The plumbing job was professionally done, but it took four days. We paid for broiler drains we never got."