Get matched with top central a/c service or repairers in Lake Stevens, WA

"The tech arrived ahead of schedule and completed the work in a timely manner. He offered options for the repair and provided updates as the work was being completed. He brought materials to keep the area dry and cleaned up after the work was completed. Regular updates from Seatown regarding timing of the service call."

"First appointment was a week out(Friday) from original call which was ok since furnace was still running. Reggie arrived within the specified window calling ahead to verify that arrival time was ok. I showd him to the furnace and had him listen to the sound on a video I had made. He agreed that the fan motor was going bad. He called the parts warehouse and ordered the part. Told me it would be at his office on Monday. Made repair appointment for Wednesday. Gave me estimate of repair and got my OK. Arrived on Wednesday and completed repair in half an hour. Tested. AOK. Reggie put on "booties" on both visits to avoid bringing in dirt/wet. Everything was explained clearly. Cost was as provided on first visit. Very satisfied with the whole experience."

"A couple of weeks ago during the cold snap, my furnace died. I had a handyman friend look at it and he believed I needed a new blower motor. I called multiple companies trying to find someone to do the repair. This was on a Thursday and it was already 55 degrees in my house with snow in the forecast. Every place I called was more than happy to send a sales person out that day to sell me a new furnace but no one had a repair person that could come out before the next Monday or Tuesday. Grrrrrrr. I came SO close to buying a new furnace because I didn't know what else to do. Then I found AirPros on Home Advisor. The person who called me knew exactly what repair I needed and said he could have a service tech out between 2-4 that afternoon. When Jerry called to say he was on his way he had already researched where to find a blower motor for my particular, (old) furnace and was apologetic that he couldn't get the parts and do the repair until the next morning. Then he suggested that a smaller part that he already had, may be able to fix the problem. He was at my house before 2 pm and replaced that smaller part. 15 minutes later and for $225, my furnace was fixed. Jerry was kind, efficient and very knowledgeable. I couldn't be happier with the whole experience. I will need a new furnace, probably in the near future, and guess who I'm going to call? And I have been singing AirPros praises to everyone I know."

"It went ok. The technician insisted that the price I was quoted was incorrect and charged me more. I felt stuck because I had arranged to be home for this. Then he gave me a discount because I was not happy about it. Probably broke even. Even so, it was a lot of money for such a short inspection. I have had them do work for me before and felt I got good service, however, I am going to see if I can find a more reasonably priced company in the future. Already found someone else to do plumbing work."

"I won't call any other heating or AC experts ever again. Twice now, I've had incomparable experiences. I had another highly reputed company come diagnose my failed furnace and provide an estimate, but AirPros' price for the same part and repair was much more reasonable and furnace repairs are not cheap, so the difference mattered significantly. AirPros also treated me like family. Go with this family business, you will be happy."

"Robert at Product heating gave me remarkable service, seeing a complicated furnace repair project to completion. Several service calls and above and beyond patience with the furnace and with myself as the owner. Prompt communication through Angi’s list app got our project going. They even spent time educating my family on the furnace and calling us the day after service to check on us. Thanks! We are all warm in our house with a functioning furnace again! Thank you Product Air!"

"Great customer service and great repair technician. Plumbing is expensive but we feel we got a quality repair that was not really an easy job.."

"They were a joy to work with. They did the job on time and did exactly the way I wanted. I would not hesitate to hire them again or to recommend them to others. The costs were fair."

"Wilson was very knowledgeable and fixed our AC unit and even installed a new thermostat for our faulty device. Great experience I will call him again if we need help in the future"

"It took a little while for the owner to call back, as he had the flu, but after that everything went extremely well. The technician came as scheduled the following morning, diagnosed the problem within minutes of arriving, and completed the repair quickly. In addition, when I asked him how to schedule an overdue annual service on the furnace, he said he could do it then and did. The technician was completely professional and extremely pleasant. He didn't try to sell us any services or products we didn't need. Bassett has serviced our furnace for the last couple of years, but this was the first time we have called them for a repair. We will definitely be sticking with them in the future."