Get matched with top window a/c unit service or relocation pros in Lakebay, WA

"Very professional and quality service. I highly recommend their company for all AC and Hvac services. When it comes time to replace my furnace I will be using Air Masters as my #1 go to."

Family owned business with over 20 plus years experience. Heating & A/C -

"At every oil change they do a complete check of the vehicle and let me know about immediate and possible future issues with the vehicle. Unlike the oil change chain outlets their analysis is honest. They keep the whole place clean, the service bays included, At times when I have called or stopped in with immediate problem they either do the work at that time or find a time to work me in that or the next day.
My experience with them has been so good that my next car will be a Toyota so I can continue have them work on my cars. They also work on Volvo, BMW and Audi, but I don't want one of those.
Two things that would make it nicer.
1. Coffee for customers
2. Either a courtesy vehicle or ability to provide ride to and from when work to be performed will exceed couple of hours. 
 
"

"Replace old broken aluminum windows and patio doors in a house built in the 1980s. Worked with Greg Serna(sales), John Lewis(Installation Lead) and Randy(Lead installer). I liked that Greg's sales presentation was informative and no pressure and listened to what I wanted. I had 5 companies coming out to do the bid and choose Washington Energy partially because how Greg represented his company. Greg has also been responsive and communicative throughout the process when I have questions/issues. From signing the contract to the actual installation date took about 3 month; it was more than the 6 to 8 weeks window I was told. Contract was signed in late April and installation didn't happen until late July. I think Summer is just a busy time for them and I understand so it's not a big deal. Overall, I am happy with the installation process. Randy and his crew were professional and overall did a good job. They sent couple more folks out on day 2 and day 3 of installation period to make sure the job gets done on time as promised to me. I did notice couple issues after installation that I have filed a ticket with Washington Energy Service. They responded and said they ordered the parts and will come out and address them at same time. It does take them awhile to get the parts; it has been a month. Hopefully, they'll be able to come out and address those issues soon. The replacement windows are vinyl and I do notice a huge difference in insulation. The only feedback I have on those windows is the manufacture could improve on those screens. They get bend out of alignment pretty easily. The installer had to fix a few of them. I also wish the mechanism to open/close the patio screen door is more user friendly or easier to use. Overall, I am still happy with these windows."

"They installed the product faster than expected and were very professional. I noticed after they left that my backyard was actually CLEANER. They took the time to actually pick up some empty water bottles and trash that a previous work crew had carelessly left in the yard. When they had to move items in my garage they were carefully moved and actually organized better on the opposite wall. I asked that they leave them there. The unit is working great and I am amazed at the gallons of humidity it has removed from my home. I compare this to another big name company that I used to install air conditioning in my previous home. I went with the price and the big name. But I have learned that in central air it is really the installation that matters. My previous unit failed inspection and they had to come out and fix problems. When the fan came on there was a big 'bang' from the plenum over the furnace bulging out. They had not allowed a large enough air opening to get to the furnace so there was a whistling sound. Sure, it cooled the house but you really knew when it came on. I highly recommend Mercurio's for their installation work especially."

"Performed service for rental property, went smoothly, very professional."

"It went really well. The guy even explained in detail what he was doing to service the A/C unit."

"It went well. We will use his services again, if necessary."

"We called originally called to have our ducts cleaned, spoke with Jared and he was able to fit us into his schedule within a few days.  On the day of the appointment he arrived on time and even let me know when he was on his way.  He explained everything and got started.  He noticed that one of our vents wasn't working properly, he was able to go and assess the problem and fix it.  
"

"We had an emergent situation arise and contacted several companies. After being told by several companies that they were too busy or otherwise unable to help, HVAC Sercice Pros listened to our very poor explanation of our emergency and made arrangements to come to the house with expediency. From the onset their communication was fantastic. They were compassionate, punctual and amazing about educating us about the process. I appreciated the explanation without being talked down to. I am quite OCD and when they left, you couldn't tell they had ever been here (except the now functioning systems.) We have had several experiences with other companies and HVAC Service Pros exxelled in: Communication, punctuality, efficiency, cleanliness, professionalism and cost. I will absolutely be using them for any future heating and A/C needs."