Get matched with top central a/c service or repairers in Lakeside, MI

"Techs and office staff are great! They can always get out for emergency service when needed. Our old company had us on a long wait list. Four Winds had us fixed the next morning. They installed a new furnace, a mini split, and they do all of our repairs. Very happy with them!"

"Got an entire new HVAC system. It's amazing! So quiet now. Has a humidifier and dehumidifier with an air pacification system that I love for my allergies. The Technicians were on time. Communication was always very open and easy. Communicated with me when on his way. Had an email the day before to remind me about the appointment. Very clean and professional. Explained everything thoroughly and didn't try and sell me anything I didn't need. Definitely put me at ease. Definitely recommend!"

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

The technicians you can trust with your house keys!\nWith the roots of a family-run HVAC company, we strive to provide service you can trust. We offer expert comfort with our high-quality HVAC and plumbing services, state-of-the-art equipment, friendly staff, and reasonable prices. You can contact us 24/7 if your furnace goes out on a cold night or if your air conditioning stops on a hot day.\nAt Home Comfort Experts, we are committed to providing exceptional services and long-term solutions to all our clients. As part of this commitment, our trained, certified, and insured professionals will provide fast and superb services so you can return to your normal routine as soon as possible.\n

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

My Contractor License - 7115041; In Contractor License - 2527 & 3691

"good service, knowledgable technician, and quick repair, I'm very satisfied."

"Overall, I have a working system.  The people are nice and easy to deal with.  They are responsive and timely.  It seems to be costly but I don't have anything to compare that too. Technician competence is a hit and miss thing.  I guess the most positive thing to come out of this situation is my subscription to Angie's List as I have come here specifically to investigate alternative companies for this service.

I'm not bitter about this, and don't really want to s*** venom about these people. I'm just uneasy about continuing the relationship when I know there has to be a better overall experience available.

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Addendum: 8/9/2013

 I feel compelled to update this review and share my recent experience with this company.  I will leave the original review intact for historical reference, except to boost the "Overall" rating up a notch. 

After some time had passed, since this issue and review, I was searching for a new company to do the service work.  The guy that I had come out in response to my complaint that the system was not working at all found that there was no freon in the system and advised me that the system was too new to have such a problem.  He said that he would quote me a price to fix the system but that he would not be able to submit the warranty work and urged me to contact the original installer because the issue most certainly would be a warrant repair.  I was reluctant to do this, but bit the bullet and contacted Great Lakes again.  The owner returned my call even though it was after hours and we discussed the entire case.  He agreed to have a technician do a site visit and resolve the problem. They must have dispatched their top man, because it was clear he was very well qualified.  He resolved the immediate issue then and there by cleaning the entire system top to bottom so it was in new condition. He believe that the problem was related to a non-recall service notice on that particular model and it would take an additional visit after some time had passed in order to continue to troubleshoot the root cause.  We agreed to re-visit the system again in two months.  The company called me two months later and they showed up right on time.  As suspected, he did find that the system was failing according to the service bulletin he cited.  He brought a new part that was to resolve the root cause and performed the annual maintenance of the system at my request.

Great Lakes chose to consider the entire matter to be covered under warranty repair which was more than I expected.  I have signed on again as a Discount Club member and look forward to a renewed relationship with Great Lakes.



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"Great! Excellent thorough service! The team came prepared, demonstrated how thorough their process is, and executed it so well. Cleanup was also complete Amazing service and value"

"Very good work and service."