Get matched with top window a/c unit service or relocation pros in Lancaster, OH

"Victor was wonderful. He was on time, professional, and explained everything he was doing. He was thorough and figured out that the problem was electrical instead of with my HVAC system. Very knowledgeable. I will be using this company in the future for any HVAC needs. Thanks!"

"Great service and great quality work by Carlos and Ismael. Professional, neat and thorough. Install was great and couldn't be happier."

"Quick and simple service. No complaints here. Thanks for the help."

"John was prompt and courteous. He was diligent and careful about his work which I appreciated. Our documentation did not show the codes the unit was showing. John ordered and replaced the unit and then researched the codes. When the new unit proved not o be the issue, he refunded the cost and worked through the documentation he found (not easily provided by the manufacturer). The unit is now working perfectly and we will definitely contact John for any future servicing required."

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"He was very good. The prices are very fair. He is very nice and has done a good job for me. The second time he came out for the Air Conditioner he did not charge for the visit. We ended up not using him for the install because he did not have the unit we wanted."

"On May 24, 2019, I replaced two 20-year-old York AC units with (two) 2-ton 13 seer Carrier units at my rental. The two technicians Brad and Kevin arrived around 10:00 AM. They removed the old units and installed the two new units. The total cost $6,174.00 including permit fees, tax, and installation. It includes a 5-yr parts & 1-year labor warranty. The technicians, Brad & Kevin were great. They were conscientious, personable and willing to answer all my questions. Unfortunately, it rained part of the day. They made sure to put down drop cloths and kept the mess to a minimum. The entire installation took approximately 9 hours. I stayed and watched the entire time so I can attest to their work ethic, expertise and honesty. The old equipment was removed by a scrapper they called. The only issue I have and it is not with the installers but the company's policy of only giving a 5-yr warranty rather than the normal 10-yr residential warranty. They considered my residential rental as commercial. But I knew this up front. So the issue for me was should I go with another company that I received a bid from but which was around $350 higher per unit to get the 10-year warranty or go with New Albany H & C? I chose the lower price over the longer warranty. New Albany H & C is part of a larger group of companies that include Pickerington H & C, Hilliard Dublin H & C, and a few others. I like the company's policies and customer service but the warranty issue does stick in my craw. I would use the company again and I would request Brad and Kevin again."

"Overall went very well, same difficulty finding place but live in rural area without cell service. Very polite & courtesy. Kept us informed of progress."

"We call them every time we have a plumbing issue. They are pretty much our regular plumbers. If the garbage disposal doesn?t work or for any other issue, we have them help us out. I actually called them for a quote 2-3 years ago, and they honored that quote. They were amazing. They showed up when they were supposed to. They left some spots on my carpet."