Get matched with top oven or stovetop repair or service pros in Latham, NY

"My Old Range oven controller failed after 26 years. And with no replacement parts available, I was facing a very difficult and expensive replacement prospect for the 40" custom range countertop. I reached out to Neli and quickly got an appointment. We chatted over the phone while Tom was looking at the range. it was so easy and it put my mind at ease, we could fix the beast and be back to baking. Tom sent a follow up email with a link to a tech company that would fix the electronic controller board. He included the specific parts number which turns out was the right one, not the one specified in the manufacturer's online documentation! I shipped the broken parts out. The repaired controller came back just in a few days. The part was installed and range operational before my wife was ready for her morning tea. I hugged the old stove. Working and Neli was an incredible experience, so easy and it saved so much money. I highly recommend Neli, what a great service!"

"The service call was excellent, we were expecting to have to replace parts but the honesty of the technician saved us from sinking any money into the repairs. A good cleaning under and behind the fridge proved to be all it needed. We were very happy with the service."

"Tom was very responsive and fixed the oven problem quickly!"

"I had to wait practically a month and a half for it to be repaired due to the fact that they didn't repair it at the shop, they had to send the mower out to some other place and then it got misplaced and then they found it and then it got repaired and sent back to me.

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"We were told the work would take six days, discounting the problems with the counters, it would have taken three weeks. Work started on February 12 and was completed May 2. At one point we were without a kitchen sink, dishwasher and stove for six days for no valid reason. Tile floor - best part of the job. It came out very well but only after we insisted they grind edges of large tiles cut to make smaller pieces for the pattern. This to match the manufactured edges of the ordered tile. Silestone counter tops - Installed four times, first three were either cut incorrectly or did not color match. Owner refused to fix the problem after the second installation until Angie's list and I wrote separate letters. I never saw the owner again after that disagreement. Stove - once installed after all other work, the stove was a quarter inch higher than the counter tops. I was told that was "normal" and the gap was filled with a carpet floor edging and glued to the stove. Slate backsplash - First installation was fine. The joint between it and the counter tops had to be removed to allow for the last two counter top installations. The final work was rushed and not nearly as good as first done. No one ever seemed to be in charge or have a working knowledge of what was to be installed or where. One day the general foreman was working on the stove connection while a worker was installing tile where none was to be installed. Ed, the general foreman is very good and competent, however, he is spread very thin. Very little attention was paid to the existing surfaces. Tile and other building materials were stored on finished surfaces. The walls were gouged and door moldings were scratched and dented, needing repairs by owner. Coffee and tile grout cleanings were sprayed on walls and doors. In the new sink, the disposal flange inserted to match the sink color created a puddle in the sink. The owner said this was normal and most customers didn't complain about sink puddles. He also said the insert would not last long anyway. Lori, the office manager was often helpful, but she has since left the company. Angie's list was helpful in getting the company to properly install the very expensive counter tops. I would not use this company again, nor recommend it to my friends. They require the owner's constant attention, frequent phone contact, and vigilance, since they exhibit little vigilance. While they employ their own crews, on at least two occasions, one of the crew was here on his first day."

"Connor and Gage were so great! They explained the entire home warranty process for me to understand how it would work. Gage was able to come out THE SAME DAY! I had to get my refrigerator repaired and he was very knowledgeable on how to fix it and had it fixed FAST! WOULD HIGHLY RECOMMEND!"

"Prior to calling Choice I had looked high and low for the correct knobs that fit my oven. Believe it or not the technician actually had, in his car, the correct knobs. We were so thankful. He was prompt and very professional. Choice found him somehow and I was very grateful. Thanks Choice!!"

"They don't use the same contractor. You don't always get the best. It's cheaper for major repairs. They cover everything, parts, labor."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Upstate Appliance Service is your one stop local appliance repair company. We are prepared to work on your appliances today. Please call us immediately to get your job booked and completed today.