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"He was responsive, knowledgeable, and worked fast. He let me know of any issues he saw and how to maintain my new water heater"

"Contacted Hope Plumbing on a Monday morning and they were able to provide the estimate and installation the same day. Ryan was friendly and professional. Our water heater was under warranty so he was able to pick up a replacement using the authorization code from the water heater company. GmWe are glad to have hot water again!"

"The installation of my water heater was efficient and fast. Financing was easy also. Technician was knowledgeable and punctual. Very easy and respectful company to deal with."

"This was a vary large time consuming job and their people did an excellent job. They replaced all of my plumbing which was in the crawl space and the four toilets and replaced my water softener."

"THE TWO MEN WHO PUT THE WATER HEATER IN WERE VERY GOOD AND DID A GOOD JOB OF CLEANING UP. THEY WERE FAST AND DID NOT TAKE THEIR TIME THEY WERE ALWAYS DOING SOMETHING, NOT STANDING AROUND."

"I call Hater Heater Express based on previous reviews. Jeremy Williams took my call and after I explained that I needed to replace my 18 year old water heater, he asked what time of the day would be best to come out and take care of my replacement. He explained that he liked to provide same day service and any hours I would be available would work for him. We agreed to meet at my house at 3:30pm and he estimated that the time to replace my water heater with a new one would take about an hour. He also provided an all-inclusive price to remove and haul away the old water heater, install a new unit. In short, Jeremy arrived on time, completed the install in under an hour and charged my as per his original quote. I highly recommend Water Heater Express of Lafayette."

"The technician Ben was courteous and prompt, and quickly completed the annual maintenance on my heat pump system. He was thorough and professional, pointing out potential issues to keep an eye on. I've always appreciated the terrific service from Star and will always use them for my heating and cooling needs."

"The job was clean, timely, and efficient.  I was glad to find a local small business to send the work to.  I would recommend them again for sure.  My only regret is that we waited 5 years to call them!  I can't believe how much difference having a water softner makes!  
I also have to say that I had had several estimates done the year before and their cost was right in the middle or on less expensive end of all the estimates - not so cheap that you wondered about the quality of the work that would be done or the quality of the softner that would be installed, but not so expensive that you thought you were getting taken advantage of.  The price was exactly right where I was hoping it would be.
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"Service technician that arrived was completely professional. They repaired our issue same day and the price was more than fair."

"My elderly mother's 25 year old sump pump needed to be replaced and also her old electrical water heater is not working anymore. Compassionate honorable Delaware Township Trustee Debbie, wanted to gift my poor elderly mother to replace her old sump pump and old water heater from the donation funds. I was so moved by her extra ordinary compassion and kindness to look after my poor elderly mother. She gave my mother the best mother's present in her life. Even though compassionate Trustee Debbie was paying for this project, I had a big responsibility to find the best estimate and honest plumber. I'm a frugal person and a smart shopper, so I decided to do my homework by asking around plumbers' advise. Plumbers educated me that Bradford White water heater and PHCC sump pump are the best products for longevity. I requested Angi's member specialist two dozen plumbing referrals. I called the two dozen plumbing companies and then explained to them that I need an estimate for new Bradford White 80 gallon water heater and 1/3 horsepower PHCC sump pump. It is very important that homeowners must diligently get as many estimates as possible to find the best and honest company. Some plumbing companies gave me high estimates and difficult to work with. Most of the time, plumbing companies charge service calls with repair jobs. There were two companies that caught my attention, one was 24-7 Plumbing Heating and Cooling, advertised that they do not charge for service calls without commitment and the Peterman Brothers Plumbing Company advertised free second opinions. So I decided to include these two companies' estimates too. The owner of the 24-7 Plumbing Heating and Cooling, Brandon gave me the best reasonable and honest estimate. Another plumbing company was $300 more than Brandon's estimate. I realized that out of two dozen plumbing companies, I found the two companies with the best estimates. When I called the Peterman Brothers Plumbing, they insisted to provide an estimate after they inspect the water heater and the sump pump. The Peterman Brothers Plumbing company sent Bradly to give an estimate. I didn't like to play games so I printed out Brandon's estimate and gave a copy to Bradly and asked him whether your company can beat Brandon's estimate. I was very surprised to Bradly's response that, "You want our company to do a charity work?" I realized that Brandon gave me an honest and very reasonable estimate to help out honorable Trustee Debbie and my poor elderly mother. I was very disappointed with Peterman Brother Plumbing company, I cannot imagine their high estimate. I was thinking if they want to give a free second opinion, they must come up with a competitive reasonable estimate. Otherwise, they will be wasting their time and the trips. Even today, I still could not forgive Bradly. Even though he inspected my mom's old electrical water heater and he took Brandon's estimate. When Bradly emailed me an estimate, I could not believe that he intentionally gave me an estimate for a gas 80 galloon Bradford White water heater. I contacted Bradly again and told him that he sent the wrong estimate instead of the electrical water heater estimate. He told me that he will send another electrical water heater estimate but he never did. Seemed like he wants to hide their high estimate. Honorable Trustee Debbie requested that she wanted to meet Brandon at my mom's house. I talked to Brandon several times on the phone regarding this project and the estimate, he was always so kind to help out customers' concerns, questions, and willing to go extra miles in explaining to me in details so that I could understand well. Especially being a woman, I am not that familiar with plumbing projects and products. I appreciated him even more when I met him in person. He was honorable, modest, nice mannered, and trustworthy man. On April 30, Brandon's crew plumbers showed up, they showed high professionalism and work diligently all day long. They only used premium quality materials and did an excellent job in installing the water heater and sump pump. My poor elderly mother's 25 year old home is somewhat neglected, especially, the bathtub faucet was worn out so I bought a new one in advance and I asked Brandon's plumbers to help install the new one and they did it even if it is not a part of their job. I also asked them to re-caulking around the bathtub and kitchen sink. They were glad to help me. Especially, I was concern about any leaks under the kitchen sink, I asked them to check it out and they checked it for me thoroughly and I really appreciate them doing that. I felt that Brandon's crew really cares about my poor elderly mother's situation. I was very happy with this project and I really appreciated Brandon, his crew and also compassionate honorable Trustee Debbie from the bottom of my heart. I highly recommend this company to other homeowners."