Get matched with top water main install, replace or repairers in Lincoln, VA

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"Dan and his team at American Plumbing, Inc did a great job replacing our water main pipe. I sent a quote request Saturday afternoon. Within minutes I got a call from Dan saying he could come Sunday morning for on-site review. Within a hour of visit I received a very reasonable quote. Crew came 9am Tuesday and water was back on by noon. Great communication, service, price and warranty. You canâ t go wrong with American Plumbing, Inc if you need your water main repaired or replaced!"

"Great. Didn't need to cut drywall (this time). Repair was made to fix leaking. Experienced plumber cleaned surrounding area to remount and seal to house siding. It's much better than before! Would hire again to fix all plumbing issues. Great service!"

"Had a leak in main water line. Collected estimates and methods in replacing the water line. I am glad I found The Water Line Group on the web in researching best methods to replace house main water line. After calling The Water Line Group, Geary came the same day to review best method to replace the main water line. What I liked about his estimate it included two methods with no extra cost and very reasonable compared to other estimates. Work schedule was set up less than a week. I was impressed by the crew led my Jamie. They successfully did the trenchless method from the original connection to the water meter with no disturbance to house,front porch, tree, scrubs and driveway. They have the pull water pipe method down to a high success rate. I highly recommend The Water Line Group."

"My main water supply pipe had burst so I called multiple companies. Faruk was the first to respond and show up on a weekend to inspect the damage and provide an estimate. Things I like about this company: 1. They were extremely responsive to my needs and questions 2. They honored their estimate even though there were a couple of unforeseen obstacles which increased the length of the project and possibly the cost to them 3. They negotiated the estimate lowering it considering my situation 4. They took care of all permits and inspections 5. They cleaned up after the project was done to the best of their abilities 6. They were upfront and honest about the damage to my lawn due to excavations 7. They were very courteous and professional Things they could improve: 1. The project took a little longer than anticipated. A lot of their work was manual which could have been fast tracked with the use of machinary i.e. digging etc. 2. We replaced the entire main pipe assuming that it was defective/polybutelene pipe since it was underground and flooded. We layer found out it was not the case but they proceeded anyway rather than fixing the broken length. While I think it was probably the safest choice it may not have been necessary and they never brought it up later."

"Repairs done in timely manner. Frank explained whatâ s wrong and expectations on how long can the water heater last before possibly replacing it"

"We hired WWW to do a system check . The crew came out at the appointed time and called ahead. We didn't really understand the components of the system but they explained everything thoroughly. They tested the water at the well and the tab and recommended to disconnect one of the cylinders. They replaced a few broken clips without charging extra. We are very happy with the work performed."

"Very professional did a great job on replacing my pipes and fixtures. For the first time in 2 years I can run my water at full pressure. I would highly recommend them."

Home contractors

"Gary from The Pipe Doctor was amazing. As soon as he walked in the front door and I told him the bath shower faucet was leaking he said the cartridge in the shower handle needed to be cleaned. He knew exactly what the problem was and was very patient with me while I asked about other possibilities I had found on Google (which obviously makes me an expert). He just knew without a doubt what the problem was. He said if he could just clean the cartridge the price would be about half the cost of replacing the cartridge with a new one. I agreed to both options in case the new cartridge had somehow become damaged. Once in the bathroom, he was surprised that the faucet handle was brand new, it had just been installed within the last month. The plumber who installed the shower handle was not able to find the cause of the leak, I had called him when water leaked through the ceiling below after a shower. He just caulked around the chrome plate. Gary found the newly installed cartridge was clogged with pieces of pipe liner used by Fairfax Water. He pulled pieces out of the cartridge and then asked me to turn on the main water line for about 1 second to flush the line, I did this four times. After each of the first 3 flushes, he pulled liner out of the pipe. It ran clear after the fourth flush. The pieces measure from 1/2 inch to 2.5 inches long. He did not need to replace the cartridge as it had not been damaged. He suggested I contact Fairfax Water, ask if they had installed pipe liner recently in my neighborhood, and ask if they planned to flush the lines. He also suggested I ask Fairfax Water to reimburse me for the repair, which did but I would be very surprised if they agree to that. Gary said liner could still end up clogging other plumbing in my house, and this could be a problem for me and my neighbors for months, you just never know when the liner pieces will make their way through the pipes. Gary is a very upbeat, friendly, positive person. He explained to me every step of the way what he was doing, why, and what he found, as well as the cause. He said the problem was not due to something the last plumber did. I did send that plumber an email just so he would know what to look for if another customer called with a leaking faucet. I had called The Pipe Doctor several times before and once after Gary's visit. I am so forgetful, wish I remembered her name, because she was always friendly, courteous, and answered all my questions. I would like to thank her for all her help and patience. The Pipe Doctor is now my plumber, they are experts. Below is a link to a Fairfax County article on the installation of pipe liners throughout the county. [*** Link removed ***]"