Get matched with top water heater installers and replacers in Lincoln City, OR

"They are replacing my water heater."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"JLS was top-notch in initial contact. John left voice mail and an email reply for appointment. He was only one who left a contact number for after hours contact. He worked around my schedule and made sure the permits were properly filed with the corresponding municipalities. Once the permit's were done, he called to coordinate time for work to be done. He and his employee were respectful and professional. They constantly made sure I knew what their next step was and clarified the issues. The job was completed the same day, very clean and neat and professional installation."