Get matched with top window a/c unit service or relocation pros in Lockhart, TX

"The installation went well. They put in a smaller unit after checking our square footage and insulation rating in attic and the type of windows we have installed. They said our current unit was larger than what was needed and keeping the same size would end up causing the unit to recycling more (cut on/off), thus causing more wear and tear on unit and electrical costs.  It was our choice as to what size we wanted installed. We went with smaller unit and it works great and saved us $$$ by going down in size.. We were also told if we are not satisfied with the unit within one year, we could change it out for the larger unit.  We had some issues with the cleanup (this was a new crew). I called and they sent a supervisor out and the mess was cleaned up. He also checked the work that was done on the installation.  After having the unit for several weeks they did an follow up call to check to make sure the unit was working properly for us and inspect the unit. Great having the follow up and customer service. This is a great company with excellent service and also looking at saving money for the customer.
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"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

Trusted and reliable

"Their service has been fantastic. We are very pleased every time they come out. We had bought our air conditioning from a different company two years ago, and when we started getting problems, we called Aire Serv, because they were available, and when we had to replace the second unit, we called them, and they came on out and took care of everything. They are great, and their pricing is competitive. I don't think their prices are significantly less or more, but I would say that their quality is much better. I really like their representatives. We used to call them in the evenings, and over the weekends, and they would come out, and not charge us overtimes. One of their technicians lives in our neighborhood, so one time we had a problem over the weekend, and he just came in and looked at the system. They are very responsive, and they come out when they say they will. Sometimes they may be a little late, but overall they give a 1 or 2 hour windows, and they are usually here during the window. I haven't had a problem with any of them. They also offer a nice plan where you set up a plan for $130 and they take care of our 2 units and check them both out."

"Manny was able to diagnose our problem when others could not. He picked up all of the parts that we needed, came in a timely fashion, and did the repair quickly and efficiently. His price was very honest and his work was thorough and complete. I would recommend his business to anyone who is looking for air-conditioning or heating needs in the central Texas area."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"They were very responsive, came the same day, did a good job as far as I can tell. The AC is working again. But the repairman was here less than 30 minutes and simply cleared out the drain line. And then charged us $375"

"Fantastic experience - I left a message for Fernando and he promptly called back and we set the appointment.  On the day of service, he called to let me know exactly when he'd be arriving.  Fernando got to work immediately, fixed the problem, made sure that my floors were protected the whole time.  I'll absolutely call him the next time we have a problem with a large appliance.  Friendly, professional, and knowledgable.  "

"I was able to make an appointment quickly. The technician was here early, was very professional, and kept me apprised of his progress throughout. He asked questions when there were decisions to be made. He explained the whole house surge protector to me, which I decided to purchase. He made sure I understood that if it were needed that it would still mean losing electricity to the house (the same as if I didn't have a protector and there was a major electrical surge) - but that large appliances that aren't currently on surge protectors would be safe. Think refrigerator, stove, dishwasher, washer, dryer, etc. All work was performed in a professional manner and he completely cleaned up after his work. Electrical work is expensive, but with On Time Electric I am confident that the work is done properly and to code."

"Initially had to come back because the wrong service had been scheduled. Sent someone else out the same day. Service was performed.
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