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"Eagle Plumbing repaired an "in the wall" leak that had been plaguing my family for quite some time. They had to trench a completely new water line from the main to the house to repair the leak. They also replaced a failed water heater in short order. I cannot recommend Eagle Plumbing highly enough!"

"Fast Water Heater did not install a drip pan and did not extend the pressure release valve line to the outside. Now they will not take my calls. "

"Right off the bat, Jack and Max (the installers) let my two yappy dogs interrogate them and decide if they were safe to come into my home. They took a few minutes to pet and talk to them which makes for a much quieter and peaceful day. The removal of my old furnace and the installation of the new one was quick, smooth, and done before I expected. Karl had come out and given us a bid previously, he too was interrogated by the dogs, and that was a pleasant experience as well. The price seemed fair, and once we decided to move forward it was a smooth fast process."

"I called Marr's for an estimate for a new furnace/ac. Kyle came out and instantly impressed us with his expertise, thoroughness and friendly demeanor. He explained, in detail, the equipment we would need to have installed to maximize the comfort of our home. Well, we awarded the contract to Marr's. It was a large purchase for us and we were concerned about the quality of the job we would get...well those concerns were squelched almost immediately when Jacob and Wyatt showed up, on time, and well prepared to do the job. They were polite and respectful of our home. They are true professionals and performed the work to completion and to our complete satisfaction. Jacob took the time to go over the operation of the new programmable thermostat for the heating and cooling units. They left the work area in better condition than when they first arrived and the installed equipment looked great! I would recommend Marr's to anyone in a heart beat. Great job guys!!"

"Before I start my complaint I'd like to say that the 2nd (survey) team from Favinger were extremely polite and professional. My complaint is specifically about Nick's behavior and management's failure to address the issue honestly. On 12/8/20 Favinger sent a crew to clear our main sewer line. The main plumber was Nick, who was rude from the moment he entered the property, behaving as if he was extremely put out to have to clear the drain and complaining about having to take the auger down some stairs ("I should be charging you extra for this.") Um, ok. You literally just quoted the job. When they were done, Nick told me that he had only managed to clear a small hole through the roots and that the sewer line needed replacing. I took him at his word and started planning to have that job done. (Subsequently, via manager Catherine, I was told that Nick claimed that there was extensive root growth inside the pipe that was not possible to clear. This was either a baldfaced lie or utter incompetence as I will show below.) When I next went into the basement, I noticed that they had not cleaned up after the job - roots that they had pulled up were lying all around the clean-out. They also had not bothered to clear the drain that is about 12" from the clearout and that is used to drain any overflow that occurs when the sewer backs up. The result is that there was still 1/2" of water undrained. When I complained, they claimed not to have seen the drain but did come back to clear up the roots. 3 weeks later the sewer backed up again. So I rented a sewer snake and snaked it myself. I got a few hands full of roots up and the sewer drained just fine. A couple of weeks after I cleared the drain, a survey team from Favinger came to quote a sewer replacement. The team put a camera down the line and said that the sewer was perfectly clear (no roots) but they could see the seams where roots may intrude in future. This is directly at odds with what Nick had claimed - i.e. that it was not possible to clear the roots. Note also that Nick claimed that root treatment chemicals were not an option because the root intrusion was too great. Another obvious lie or incompetence since there is currently no existing root growth in the pipe after an amateur (i.e. me) snaked the drain. Catherine at Favinger has not bothered returning my calls, but instead has canceled our sewer replacement quote saying that we are "not a good match for them". Well maybe I agree. Scheming, lying, and obfuscating is not a good set of practices for businesses that I want to work with. Avoid at all costs."

Northwest Energy Systems is a full-service HVAC contractor, able to offer services related to complete heating system design, installation, repair or replacement as needed. We work primarily in Whatcom County, and can travel to Skagit or Island counties as requested.\nNorthwest Energy Systems started as a welding shop in 1976 and was called Rite Weld Company until ownership changed in 1993. Over the years the company became more involved with the heating systems and installations, until finally welding was discontinued completely. \nSince 1976 Northwest Energy Systems has been evolving with the technology required to support, design, build, install, service and maintain anything from basic residential HVAC to complex facility systems. \nOur services include natural gas or propane forced-air furnaces, heat pump systems, gas or wood fireplaces, water heaters including tankless water heaters, and ductless mini-split heat pump systems. Full ductwork installation or repairs, and we have a full fab shop for custom fittings as needed. We offer 24-hour emergency service for necessary repairs.\nOur service professionals take great care in addressing the needs of our customers. From the initial contact by the estimator, through installation, and as we finish the job, we ensure good communication with the property owner, making sure all their questions are answered and concerns addressed. We take great pride in our customer’s happiness with their new equipment, our business philosophy being to grow through satisfied customers and “word-of-mouth”. \nDan Olson has owned and operated Northwest Energy Systems for nearly 12 years, and worked as the project manager for the previous owner, for 5 years prior to that. I feel confident that we can provide the any services that you need.

"Terrible!!! All they had to do replace fixture and it was bad. It still did not work. They estimate $800. I did it myself."

"They charged my wife $700 to remove a toilet and take a bottle out our child dropped in. They arrived at 842 AM and left at 937 AM. There were no parts required so that is $700 for an hour of labor for the plumber and his hand. We live in town so it’s not that there was a significant travel charge. It was not after hours or an emergency call."

"We hired Barron Heating because years ago they were a good company and did good work for us. This time however, I have to say they are the worst contractor we have hired in 45 years of home ownership. The salesman told us they could fit an upgraded furnace in our existing space. They were not able to fit it where they said they could, and it obstructed the laundry room doorway so badly that the washer and dryer would not fit through the doorway without removing the furnace again. For the next six months, they stalled, made excuses, and lied (in writing) about coming back to do the job properly. At that point, we hired a lawyer and notified them of our intent to sue for breach of contract, including failure to have the required state inspection performed. Only after being faced with the choice of going to court or fulfilling their contract did they take any tangible action to properly reinstall the furnace. Unless you don’t mind the possibility of 17 months plus the additional cost of a lawyer and process server to get a simple furnace installed and legally inspected, learn from our mistake - hire a different contractor."

Spectrum Plumbing and Heating is a full service commercial and residential company. Our goal is to form lasting relationships with our clients by providing the highest level of service, professionalism, and craftsmanship.