Get matched with top window a/c unit service or relocation pros in Maple Hill, NC

My name is Zsombor Didek, and I’m the owner of Bird Dog Heating & Air, proudly serving Wilmington and the surrounding areas. As a young, driven technician with a fresh mindset in the HVAC trade, I bring a strong work ethic, attention to detail, and a commitment to doing things the right way—every time.

"When our HVAC system failed, we started looking around for a company that we would like to have a long term relationship with. Our neighbors had just had a Trane system installed in their home and were very happy with both the Trane unit and the company that did the installation: O’Brien’s. We spoke with a couple of companies, but O’Brien’s stood out. First, Mike Russell responded to our call immediately. He came to our home, and before discussing any new systems, did a complete inspection and calculation of what our home required. He then sat down and gave us multiple options of manufacturers and SEER ratings. He helped us narrow the systems down to what we decided on. We were able to schedule installation the very next week. Mike Bennet was our installer. He showed up with his team on time each morning and kept his workspace immaculate. We were very impressed with their work, and they were nice enough to repair a couple items that they found improperly done by other companies. Our system had one glitch the first week, but Tim Morehouse had it fixed before we returned home, then returned later to confirm all was well. Overall, we are extremely pleased the entire operation at O’Brien’s. We’ve always found that when you find a contractor that you can trust, stick with them. We are now loyal O’Brien’s customers."

"It went well. We will use his services again, if necessary."

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"It went very well. He was punctual. He looked over the unit. Explained the problem and what it would take to fix the cooling unit. He went over pricing with me and even gave me the opportunity to look at competitors prices. Mr. Davis had my unit fixed same day. He was kind, courteous, very knowledgeable. Being a single woman home owner its important to know your not being taken advantage of. Mr.Davis provided an excellent service. I would 100% use him. again."

"The work was quick, professional and friendly. The owner and employees were on site. They were knowledgable and well priced. Will definitely hite them again for any plumbing related service. They also followed up after the project was completed to make sure we were happy. A+"

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The pressure washing was complete and thorough.  It was neither rushed nor haphazard.  Inclement weather required that Mike stand down for several days, but at the first opportunity he and his crew of five experienced painters arrived on the job.  This rather surprised me because on five different house painting occasions (here and elsewhere) one painter and his assistant took several days, even weeks to do the job. This large crew began and completed the job in one day. One day!

Anyway, this crew of five immediately fell to, with some painting door trim, some painting window trim, some painting the tall wooden chimney and the others on the house proper.  I can think of several words to describe these craftsmen.  They all were personable, neat, workman-like, courteous, and appeared to be having fun.  In a word they were gentlemen.

A note about our house.  It is a pseudo log cabin common in this area of the North Carolina mountains.  The logs consist of rectangular 6"x12" pine painted grey and separated by a 3" white "plastic" chinking material.  This repetitive separation of colors made their job difficult and slow.  Use of painter's tape was inappropriate so every color separation had to be accomplished by hand... and this was done magnificently. Their thoroughness can be illustrated by their treatment of the chinking.  Since its original application in the late 90's it had never been painted.  So imagine our surprise when Mike and the crew painted the chinking with a brilliant white concrete stain. Made it look like new, added hours to their job and beauty to our home.

I called Mike for an estimate and he responded promptly. Since I am wheelchair-bound my son went over what we needed. Not only did this estimate include the work, but all paint and all other materials. After reviewing the job an estimate was provided the same day.  It was several hundreds of dollars cheaper than the next lowest estimate. Incidentally, door weather stripping was repairable and paintable, however Mike chose to replace it with new.  This was not included in his original estimate, but he refused to accept additional compensation. He stuck to his initial estimate--to the penny.

After accepting  the estimate we were placed on Mikes work schedule. He called before arriving for pressure washing and painting As stated rainy weather delayed painting, but this was a necessary delay.  There is no complaint about responsiveness or punctuality.  Mike responded promptly and came when he said he would. Can't ask for better than that.

As to quality of work, it is superb.  I am unable to view the entire house, but three highly critical individuals have gone over  every square foot.  These are my wife, my son and his wife.  All were extremely pleased.  And believe me, if my wife and daughter-in-law aren't happy, no one is happy. They found no fault with anything.  No trampled flowers.  No missed spots.  No sloppy work.. And very important,  a complete and proper clean up. My wife says that the crew seemed to do their best to please and that the house looks better than it did when new.

In short, these guys were complete professionals.  Mike  showed his trustworthiness and I would feel no qualms about referring him to anyone. We have nothing but compliments for Mike's Painting and Pressure Washing.

Dr. Bart Purvis

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"M & R Services was outstanding. I was so stressed when I called and he assured me everything would be fine. He replaced my HVAC unit within minutes and was the lowest quote I received. I am truly impressed and will not hesitate to use this company again for all my installations, plumbing and handyman services. Thank you M & R Services."

"Installation and clean up was done in one day.   Not sure what the difference will make on utility bills, but the home is much more comfortable.  The compressor is whisper quiet, I can actually hold a normal converstaion standing next to it while it is running.
These guys did a great job and I would use them again."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."