
Serving Maplewood, MN and surrounding areas
Approved
In business since 1997
Free estimates
Emergency services offered
"In 2013 we started investigating the replacement of our water heater. It was 20 years old but it was not having problems (yet). We wanted to try to avoid having a hot water problem in the future so we started the replacement investigation process. I called several contractors and got competitive bids but decided to put it off until 2014. Late this winter (20140 ) I noticed water on top of the water heater with some dripping down the side so we knew our time with this water heater was about up. I called John at Northern Plumbing again. He remembered our conversation the previous year. He was near us, very straight forward, and he made me comfortable with his experience level and confidence in phone conversations. He answered all my questions and he quoted the same price again for removal an replacement. We agreed on a date to do the job. Without prompting John promised that we would have hot water from the new hot water heater on the replacement date. This was expected but reassuring to hear. Chuck was the plumber assigned to the job, He came out to inspect the area in the basement where the work needed to be done. He addressed my questions and issues regarding access and removal of the old water heater. Chuck determined the job would require a new water shut off valve, an upgraded gas valve to meet building code, and required disconnecting existing furnace gas line to allow for removal of the existing heater. He quoted an additional $150 for these items. Chuck needed to leave to get the new water heater from the supplier since my unit had to be used for a previous job. Chuck returned shortly and started to work. He removed his boots on many trips in and out and protected the carpets with tarps when removing the old water heater. The work went well and the workmanship was excellent. He got the job done start to finish in about 4 hours. As John promised we had hot water again that evening. The new water heater continues to work great. I would recommend Northern Plumbing in the future for similar work. I received the City Inspection paper work yesterday so all I have to do is schedule the city to come out and inspect the work and this job will be finished. Overall it was great working with these guys!!! <br />"





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