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"Appleton Campbell just did a complicated 2-day gas furnace/AC unit installation attached our home. It was, probably, the most professional and well-handled vendor experience I have ever had, particularly with some complications that occurred due to things found after the old system was removed. From the sales process to the pre-project staff to the office staff who alerted me each time the crew was heading to my home, to the on-site crew of Mike W., Danny R. and Jake A., the experience was A+. Even when the one issue was presented, they came up with a solution and I remained confident they would. They were extremely clean and neat, during and after they were done. I did getting three bids for this and they were slightly higher than the others, but I felt more comfortable and frankly, I believe I got my moneys worth as they also had to fabricate and redo a complicated return and vent line, and they also moved the gas line, refrigerant line and other conduits/poles/switches to a more convenient area than with my prior (similar but older) system. In short, I felt like the value was there. They also included a Home Savings Agreement for one year and left me with a consolidated notebook of all relevant documents. Cheapest is not always better, and with all they did, the pricing was very, very close. I've known AC for years in the community, but only used them on a couple of occasions. I've become a huge fan and will use them again (I have other systems!)."

"Tech came to house and analyzed problem. Showed me what part was needed to replace. Advised me to order part, and when I received the part call him if needed to replace and test."

"Gabriel was extremely honest and professional. He did not try to upsell me on anything and took the time to explain my options. Since my home is relatively new, he suggested that the water heater or pressure reducing valve (PRV) might still be under warranty and recommended that I check with the builder's contractor before spending money on repairs. He adjusted the water pressure at the PRV, provided a quote for a replacement PRV if needed, and answered all of my questions. I really appreciated his honesty and integrity. I would definitely call Campbell for future plumbing projects and would strongly recommend Gabriel and the company to anyone looking for trustworthy service."

"Repairs done in timely manner. Frank explained whatâ s wrong and expectations on how long can the water heater last before possibly replacing it"

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

Benjamin Franklin Plumbing is a trusted leader in the industry, known for exceptional customer satisfaction. With over 30 years of experience, we prioritize efficiency, quality, and timely service. Serving all of Winchester and surrounding areas, our expert plumbers handle repairs, installations, replacements, and maintenance for residential properties.\n\nOur team is licensed, qualified, and thoroughly screened for your peace of mind. We arrive in fully stocked vehicles, resolving 90% of issues on the first visit. Whether it is routine maintenance or a major remodel, we are equipped for the job.\n\nExperience reliable plumbing that stands the test of time. Contact us today- because If there is any delay, it is you we pay!

"Very professional did a great job on replacing my pipes and fixtures. For the first time in 2 years I can run my water at full pressure. I would highly recommend them."

"This review is solely about the installation portion of the Puronics Water Treatment System since it was just installed today. The install team arrived on time, ready to go to work. The location of my main water line was tricky to get to, but they found a great solution to tap into the line via a drop-ceiling access point. They located the Hydronex Water Conditioning Cylinder and Salt Backflush Container exactly where I wanted it. Their work was clean, tight, and very professional. The RO system was backordered, so they explained that they will return within the week to install that portion of the project. They prepped for the RO install by drilling and installing the faucet in my granite countertop. After the install, they explained the whole system to my wife and I and we were up and running with conditioned water. I can't say enough about my experience with Chuck on the initial phone call, Miles who provided the water testing and sold me the system, and Ryan who installed the system. So far, I can't envision any issues that might arise with Orbit Water Solutions since they have provided outstanding service to this point!"

"Adam was the technician who did the work and he was excellent. Though the source of a leak (that has not happened again) could not be found, he was extremely knowledgeable and thorough, taking time to explain how potential trouble spots should be repaired to prevent leaks in the future. He also was very honest and helped me understand that what I thought was a faulty faucet was simply water splashing up and did not need repair or replacement. The cut and cap that he did on the old laundry tub was very neatly and professionally done. I would definitely recommend and will contact them again when I need plumbing work done."

"I contacted Mr. Jackson and he promptly responded to my residence to assess the condition of my old water heater that stopped working. Mr. Jackson took the time to explain to me in detail, my options to repair my current water heater or purchase a new water heater. I decided to replace my old water heater with a professional grade water heater Mr. Jackson had recommended. Mr. Jackson procured my new water heater on Columbus Day and installed it the same day in compliance with local codes for water heaters. Mr. Jackson followed up with me via telephone to make sure my new water heater was functioning to my satisfaction. My response was indeed it is! Mr. Jackson was a true professional and took his time to ensure my installation was performed correctly, a job well done."