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"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Very professional,on time and kept me informed.Did a great job, looks great!"

"Fixed the issue quickly and efficiently. Great communication. "

"Well experienced very helpful very polite and will definitely call back with my plumbing needs. Thank you Eliot and Nick "

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"Always responded to every call or email and was very responsible about showing up."

"David’s team arrived when they said they would, fixed our issue really quickly and left the work areas cleaner than when they arrived. Great experience, will hire them again!"

"The work by Anthony G. Was excellent !! He was very professional and friendly!!! Thank uou"