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"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Great service. Nice guys!!"

"Fixed the issue quickly and efficiently. Great communication. "

"Very efficient, helpful, and professional. Will definitely be using them for future needs!"

"I hired Tim Murphy (a one-man company) for the purpose of changing out my radiator valves. One was leaking out of 7 that we asked him to do. He charged us $1200.00 cash/check. When he left we text him that 4of which were leaking. He said that he could not come back for a couple of days due to another job. To make a long story short, we have to replace 4 out of 7 radiators due to his lack of knowledge. Now what cost me $1200 is now costing me a lot more to have them taken care of. After all said and done he put $200 in my mailbox saying that this was out of his scope of knowledge and should not have taken the job. He said that the $200 should be enough for another service call. NICE GUYS DO not MEAN KNOWING HOW TO DO THE JOB!"

"Well experienced very helpful very polite and will definitely call back with my plumbing needs. Thank you Eliot and Nick "

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"Always responded to every call or email and was very responsible about showing up."