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"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"Terrific experience. Scheduling was easy. My technician, Guy, gave me a call ahead of time, hit the time he said he'd be here and was courteous and efficient. I ran a large mechanical contracting business for years so understand this business. Guy ran through his checks on what is a fairly complex home system. He pointed out problems that were minor, major, or had the potential to be major. We discussed options and timing. Since our system is old, it will be difficult to repair some of the parts and pieces while others would be fairly standard. We may want to look at a new system this summer to avoid a major problem during a future heating season. I will definitely be talking to Sila."

"They serviced my air conditioner as well as replaced a few parts. They were very professional and up-front. They explained everything beforehand of what to expect before, during, and after the job was complete. The owner even sent me an email from his personal email to follow-up after completed."

With years of experience and unmatched expertise, Green Flow Solutions is proud to be a locally owned and operated business serving Newton and the surrounding community. Since opening our doors we have built our company by providing customers with the highest quality products and service, at a fair price. From installs and replacements, to service and repair, our customers can count on our techs to be timely, tidy, and that they will be 100% satisfied with the work once completed. Let us show you the Green Flow Solutions difference, get in touch today! \n-$99 diagnostic fee applied to job when hired

"Joe and his Airoc team are true professionals.
They provided reliable,dependable and expert service regarding all paperwork associated with the installations"

"Had a central air system installed on 8/2/21 by Marcin and his 2 associates. Great job, good people to deal with. I recommend this company. Lauri Pekkala"

"My central air system went down in the middle of a heat wave and virtually every HVAC repair service that I called told me that they weren t taking new clients and couldn t help me. I contacted Chris through home advisor and he agreed to help me out. He promptly came to my house, identified my problem, and ordered parts. When the parts arrived he immediately came back and installed them and I was up and running. Chris identified and fixed my problem and the entire process took only 2 days. On top of that, the price was more than reasonable and Chris is a super nice guy. I highly recommend Chris because he is a skilled and professional technician."

Over 6 years experience

"Very responsive and professional. However, I think the $99 charge for diagnostic service should have been applied to the labor cost ."

"The service tech was friendly and professional"