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Top-Rated Water heater repair or service pros in Matthews - Updated Nov 2026

Avatar for Direct Services Plumbing & Drain, Inc
Direct Services Plumbing & Drain, Inc
4.9(
69
)
Water Heater - Repair or Service

Serving Matthews, GA and surrounding areas

Approved

Super Service Award Winner

In business since 1994

Emergency services offered

Warranties offered

"We have used Direct plumbing service for many projects Example water heater, installing shower fixtures, outdoor water facet. All employees are very professional, courteous staring from the dispatcher,and all the plumbers. I would highly recommend Direct plumbing service!"
We install water heaters, tankless heaters, gas, and electric.
We have over 35 years in the drain cleaning field.  That's a lot of experience that you can count on!
Water Heater Installation
Shower drain slow?  No problem! Give us a call!
Clogged Drain? We can help!

+22

Response time10 hrs
Response rate100%
2 neighbors recently requested a quote
Avatar for Choice Home Warranty
Choice Home Warranty
4.0(
5,680
)
Water Heater - Repair or Service

Serving Matthews, GA and surrounding areas

In business since 2008

Emergency services offered

Credit card accepted

"The Choice warranty Co is a lifesaver, great fast and reliable service, we had a water heater and a washing machine malfunction in a two month interval and we were approved for repairs in both instances within 36 hours and scheduled for repairs within one day later"
Recommended by81%of homeowners
Johnson & Sons Contracting
5.0(
6
)
Water Heater - Repair or Service

Serving Matthews, GA and surrounding areas

In business since 2015

Free estimates

Credit card accepted

"Johnson's Painting is my hero. I called and he responded in 10 mins. I had previously called on another plumbing service a week prior and they did a horrible job not to mention their price was outrageous. Less than a week later, I began having the same problem of toilet backing up into the shower so I called on Don Johnson. He sent over his crew and they completed the job. Then a couple of days later Don return and put in a clean out valve on the outside free of charge. He is a honest, fair and very professional service. I would definitely hire him again for any home repair job. He and his crew are definitely top of the chart."
Recommended by100%of homeowners
Avatar for Ruby Remodeling
Ruby Remodeling
4.7(
3
)
Water Heater - Repair or Service

Serving Matthews, GA and surrounding areas

Free estimates

Credit card accepted

We take a look at the job. What repairs will need to be done. Talk with the owner if they approve. \nGive us the call...\nRoofing Repairs/Installation\nPluming \nPainting Exterior and Interior\nWall Repairs \nDemo\nFlooring installation\nExterior Holidays Decor\n\n\n\n\n\n\n\n\n\n\n\n

Recommended by100%of homeowners
Avatar for Gemaco Remodeling
Gemaco Remodeling
3.6(
13
)
Water Heater - Repair or Service

Serving Matthews, GA and surrounding areas

In business since 2007

Free estimates

Credit card accepted

"The quality of Troy's work is excellent.  I gave him a laundry list of items that I needed done.  For everything on my list he quoted me a price of $5000.  When he began and found that he would need to hire someone to finish drywall he asked if we could increase the price to $5750 which I agreed to.   Everything that he completed was done very well.  My husband is very picky about quality work and he is very happy with the work Troy did.  The only problem we had was time.  We were promised that the job would be completed in two weeks.  When Troy ran into problems that held up the job, he did not call me and let me know there would be delays.  I had to call him and he continued to promise new completion dates, that he then again didn't make.  I think all along his intentions were very good, but he became overwhelmed.  He had other jobs running simultaneously and could not keep up.  In the end there were a couple things on my initial list that we had agreed he would do that never were done by Troy.  I had to hire a plumber and another contractor to come finish those items.  I am still waiting for him to complete the repair on my fence.  I paid him $5500 and we agreed that I would keep the final $250 of the price until he came back to do that.  I doubt I wil hear from him again.
"
Recommended by85%of homeowners
FAQs for water heater repair or service projects in Matthews, GA

Warning signs include fluctuating water temperatures, a pilot light that repeatedly goes out, unusual noises from the tank, or complete heating failure. You might also detect a rotten egg smell, indicating a potential gas leak, or notice water that never reaches the proper temperature. If your water heater is over eight years old and displaying these symptoms, the gas valve is a likely culprit. Professional inspection is recommended, especially if gas odors are present.

Water heater gas valves are not universally interchangeable. Each valve must match your specific water heater's make, model, and specifications. Important compatibility factors include gas type (natural gas vs. propane), BTU rating, connection types, and physical dimensions. Using an incorrect valve can result in poor performance, premature failure, or dangerous gas leaks. Always consult your water heater's documentation or a professional plumber to identify the appropriate replacement valve for your unit.

The Matthews, GA homeowners’ guide to water heater repair or services

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