Get matched with top sewer main install, replace or repairers in your area

"Giovanni Colon was extremely competent, informed and well spoken. I would definitely recommend him."

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted "

"Terrible customer service He created giant messes and lied to me on multiple occasions. I will say anything to get the project and not actually answer questions. When they came to give the quote, I asked them where they would put the heat pump and I said behind the house, but when they went to install it, it would not fit behind the house according to code. I constantly had to hound them to finish the job. They started in the spring, and then they did not finish until the winter, after saying they could start in 2 weeks. They left me without heat on below-freezing days because they were not finished. They did not honor parts of the contract. charged for service even though the contract says it is free for 3 years. They tried to charge me for things they did not install(humidifier). Installed the ventilation system over some sill rot. I left gaping holes in my home for months. I had to hound them every step of the way to get them to do the next part of the project. They were replacing propane and oil with gas and did not tell me I had to remove the propane to do so, and then the town would not permit their work and I had to pay out of pocket for more conversions. I had to hound them to get permits, including an oil tank removal permit, which they never pulled and I still do not have! The end result was an expensive system that I think is misconfigured and ill-fitting for my home (it does not remove humidity properly). If you would like to do the project management yourself, hire this company. That said, there was one very nice technician, but I would not have them install anything."

"Rather not"

"Luis M. came to fix a furnace humidifier. He arrived on time and was very professional and knowledgeable about the equipment. He was able to quickly determine the issue and repair the underlying problem. Very pleased with his service and time he spent to explain the issues and operation of the unit."

"Went well. pumps replaced"

"Good job done."

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"He was here to fix the clogged toilet and flushed the toilet since some of the water had receded. Then he walked away while it was flushing to go back out to his truck. While the toilet was unattended the toilet overflowed and the water went out of the toilet and into the walls and down into the basement. He apologized and gave a discount but I wouldn't use them again."

"Extremely satisfied with project from start to finish. In my opinion communication is always the key to all successful projects, DS General Services excelled in this area. All calls and questions were returned and addressed in a prompt response. Wellington DaSilva and his team were courteous, clean and professional. My wife and I are extremely happy with our new walk in shower and will definitely reach out to DS General Services for any future projects."