Get matched with top water heater repair or service pros in Merrimack, NH

"Robert did a great job replacing our electric hot water heater. He has great communication and workmanship skills. He did not take advantage of us with his material and Labor cost, very reasonable. My wife would highly recommend him "

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"I believe I was scammed. I had two other plumbers after job was done and they laughed at the amount of money I paid for the job. It is more than double what they would have charged me. Had I known! I also ended up signing a contract for up to a year deduction on my credit card. After I paid them more than $4,000 for less than 8 hours of work. I must have had a really bad day to have agreed to this. The gentleman was so nice that it never occurred to me that they were taking advantage of me as a senior citizen."

"He did a great job had it done in a few hours "

"They were A pleasure to work with. "

"Job done professionally and efficiently "

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

DirectLine Plumbing & Heating is a full service company. Commercial-Residential-Industrial. We have a list of excellent subcontracts if needed and our prices cannot be beat-We also have a great rebate program for water heaters (must qualify)! All work is 100% guaranteed.

Sam Multi-services Center

We are a family operated business that has been going in business since 1994, specialising in various areas of plumber related work as well as heating and blocked drains, we also have a 24 hour emergency plumber at hand. We offer a complete maintenance service for any size project for both residential and commercial applications.