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"At first, Kent was responsive - i.e. looking to stop by our home, assess our situation, and give us a bid. Unfortunately, he seemed reticent to set up an appointment - he'd say "I can meet you at 10 a.m. tomorrow" - even though I work downtown and it's hard for me to drop everything and drive back to Mequon, WI. Attempts to text him on his i-phone yielded no responses and he never returned my last voice mail and email through Angie's list as I made one last attempt to make an appointment. After I sent a final note via angie's list indicating that I was going with another vendor, i received a call from his wife/partner - at that point, it was too little, too late. I'm sure he's good at what he does, and he seems like a nice man, but Kent showed little respect for my time and didn't seem to want my business. My advice going forward is that, be upfront if you're too busy and politely decline. Otherwise, work around your potential customer's schedule, not yours."

"I needed the 8' x 5' double pane picture window replaced after the original unit cracked and compromised the seal leading to irreversible misting. The unit had probably been installed in the 60's. I had no desire to replace the entire window (which also included 2 fold out lower windows) with a modern window. Les's Glass was quite happy to replace just the sealed unit and I received no up sell pressure. Throughout the process, I was very happy with the interaction with Les's Glass including the initial contact, measurement appointment and, finally, installation. The work was completed professionally and in the specified time-frame. All representatives of the company were easy to deal with. I highly recommend this company."

"Did a fantastic job - done well and in a timely fashion. Very professional and friendly - responded right away. Contacted several other companies who never got back to us - would highly recommend their work!"

"Excellent experience. I got a full-wall piece of glass for our guest bathroom. They did a professional measurement of a unique, angled space. Delivery and installation was very professional. This was the $550 I've spent to date on home remodeling!"