Get matched with top sewer main install, replace or repairers in Mission Viejo, CA

"We have been using them for 20+ years"

"We had to go through this contractor through our home warranty company. They were terrible. They came to our property to look at the water heater. The water heater needed to be replaced. They took an entire week to report that back to our home warranty company. Keep in mind this is a week of cold showers and no communication on their end. I called them every day for 5 days in a row to get the report submitted and every time I called either no one would answer or the manager that handles the report was unavailable. To top it off they tried to quote $900 above the cost of what the warranty covers for modifications that were completely unnecessary. We had someone else take a look at the water heater and they said the alterations were not justified because some of the things they were quoting were only necessary if the heater was located inside the house, which it is not. We ended up requesting the warranty company a cash out amount. I would not recommend anyone work with this company. They are unreliable, their communication is terrible and they will rip you off."

"Chris was amazing. He was the first to arrive of all the contacted people. We talked about what I wanted (replace the cartridge) and he quoted me $250. That is not high to replace a cartridge. He determined that the shower knob faucet valve cartridge was probably NOT DEFECTIVE, possibly only cleaned, and I assumed the price would be lower with no new $100 part needed. He fixed it by adjusting the hiddent pressure valves, removed and cleaned the cartridge, but didn't lower the price. I'm mostly okay with it. The problem IS SOLVED, I know next time that I can probably adjust the valves myself, and he did a great job. So between the pretty-reasonable quote if it had needed all the work, the fast response, and quality work, I got my money's worth. I would recommend them and call them again for more work.."

"Outstanding, quality job done in a short time. Outstanding technician with a great friendly personality. Many thanks!"

"Veterans did a very efficient job from start to finish on my double wide mobile home. Had an issue with the flue pipe. Nevertheless, the crew powered thru that issue and completed the job on time. Very happy with my experience and would recommend them to others."

"Punctual, courteous and informative about the project. The team was quick and efficient, and left the project area clean and tidy."

"⭐️⭐️⭐️⭐️⭐️ Benjamin Franklin Plumbing provided excellent service from start to finish. The technician arrived on time, was professional, and clearly explained the work being done. The job completed was efficient with fair and transparent pricing. They’re a new and upcoming business with motivated and humble personnel who are eager to serve the community’s plumbing needs in all areas. Overall, a dependable and customer-focused company I would gladly recommend."

"Terrible people. DO NOT USE. I had my water main line burst at my house and the folks at drain right where in the neighborhood, identified a problem, and knocked on my door. My pregnant wife was home at the time of pipe bust, but was initially unaware of the issue as water was still making it to our home. At first we thought this was a godsend, nice workers who identified an issue wanted to help, how lucky are we. They kindly shut off the water to the house and asked my pregnant wife, who was freaking out by the amount of water shooting out from burst pipe, to sign an authorization form to do work. She was so grateful someone was there to help she happily signed the slip. I was grateful someone was able to help my wife while I was at work. The problem started when I noted what she had signed.. They charged me $341 for a visual inspection. They identified the problem as a tree root that struck a pipe (which was not what in fact happened) and wrote 2 appraisals for solving the issue. The fist solution was replacing the galvanized pipe with another galvanized pipe for $7500. The second was to re reroute the sewer line to our house with copper piping, estimated at a whopping $11,300. I tried to call manager the evening of the pipe bust schedule an appointment as the water was shut off to my house. No response. In fact it took the manager a week to return my phone call to schedule the job, which I had bid out and already resolved. I was recommended a plumber to get a second opinion, and he came promptly and re-routed the sewer line with coper piping for less than half what Drain Right was asking for the job. I have been trying to dispute this invoice with Drain Right for months because its my belief they initially took advantage of my pregnant wife and there terrible service, and instead of returning my phone calls they sent my bill to a debt collection service. What horrible service by a terrible business."

"Excellent"