Get matched with top in Mohegan Lake, NY

"While looking for a plumber to inspect and replace a leaking water heater, I found Rapid Repairs.  I called the number, and was directed to send a text message if I needed a emergent response.  After only a few minutes, I got a response in a text message addressing my issue.  They were professional and answered my questions as best he could without being at my house.  I even got estimates based on my answers.  The only reason I did not utilize their service was that I needed hot water immediately, and they were already on multiple service calls, meaning the earliest they could come out would be Monday.  
I would definitely use them in the future, I was very happy with the response and appreciated that he was polite and understood that I couldn't wait for them to become available.
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"D&R did a fabulous job. They installed three ceiling fan light fixtures in rooms that had no existing wiring, installed an electrical outlet, and repaired a hallway light fixture. The work was done efficiently, and the electricians were friendly and professional."

"Great. It works. I can go without it taking 10 minutes to flush."

"I cannot recommend Mark more! We called him for a dishwasher installation and pipe repair. He quoted us reasonably - and was generous with his work and time when what we thought was a simple job turned out to be much more complicated. He was absolutely a pleasure to work with - communicative about the issue and his solution, flexible with scheduling, and just an all-around nice guy. We will not be hesitating to call him in the future - our go-to-guy for all plumbing needs."

"Frank Tedeschi and his men did an amazing job. The buffet had sustained substantial damage, both to the interior (drawer and frame crushed by an unsecured heavy shelf board) and the exterior (multiple scratches and dents, and two drawer faces that required replacing). Frank went to a great deal of trouble to match the wood that needed replacing, and the repaired and refinished piece looks as if it had never been damaged in the first place. We are more than delighted with the result! Frank and his crew had previously done a great job stripping and refinishing a large mid-century book/display shelf for us."

"Marisa was super responsive getting back to me and setting up same day work. Todd came out and fixed a problem toilet install, having to work around many old house issues. Same for doorknobs. Efficient, cheerful, prompt, reasonable rates. Really good company."

"They are certainly a full service shop and great family operation. Cathy was great to work with on layout and design and Steve kept the job moving on time and with high quality. We trusted them with our home when we were away on vacation and felt totally comfortable. House was cleaned at end of each day and all promises were kept. Not much more you can ask for when working through a renovation. All in all a great experience."

"The toilet has been working great for quite some time now. They showed up a little late at the time, but other than that, absolutely no complaints."

"They were great experiences. We have worked with Platinum several times because we liked their prices, punctuality, and professionalism. The first time we hired them was to remodel our guest bathroom. We had a tub/wall combo that we didn't like and wanted to replace with new tub and tile. We got several proposals, but many of them were over priced and they always would end up breaking most of the bathroom. Platinum proposed a cleaner job also at a lower cost. It was great! We were not happy with how the cubby in the shower was made, and we didn't say it to them until after a few months, they still came and fixed it! The second time we had them was a few months later to remodel the kitchen. We wanted a bigger island and to get rid of a fridge in the middle of the kitchen and move it to a side. We asked them for a quote before we asked anyone else. We were so happy with the price that we didn't even ask other companies for any quotes. They moved the fridge and opened up space for the new fridge with the existing cabinets. The also installed the new island and re did the kitchen floor from tile to wood. They made it match with the floor we already had in the living room. It was great as well! Third time we hired them to put a wall outside our house. When we bought the house, it seems like the living room was an extension made on a deck. The underneath the deck was never covered, therefore the living room was always cold. Platinum put insulation and a new wall. We had at least 2 other contractors give us a quote, but then we finally asked Platinum again (we didn't ask them initially because we weren't sure they did that type of job). Well, they gave us a proposal and it was lower than the others, and again with guys we already knew. It was an easy decision. Then the last job we used them for was a few weeks ago to convert out master bath from a tub (kind of Jacuzzi) to a stand-up shower. They came to give us the price almost immediately. They were available for inspections, and they were even available for picking up permits or materials if I couldn't do it myself. I was very pleased with their job. I made a mistake getting the wrong tiles; they noticed when they started putting up the tile and saw the difference. I felt terrible, but they were so patient and helpful. They just removed the tile and waited for me to get new one. I really recommend these guys!!!! They have also done a few other smaller jobs in my house, like repairing a hole in the wall that my nephews made playing soccer inside the basement. Repairing a leak in the kitchen ceiling. Repairing a broken piece in the second floor wooden floor...I think I lost count. The price i am putting down below is only for the master bathroom as I don't remember the other prices."

"They were amazing, quick to respond and very efficient and professional. They turned what could have been $10,000 plus in flood damage into much less and were able to save my furniture and cabinets! I would definitely hire them again! In the most recent storm the entire first floor of my home was flooded with 6-8 inches of water. In a situation like this, you don't want to wait. So i called them immediately. Within just a few minutes they were at my home accessing the damage and making a plan for repairs. They started work right away, moving furniture, drying and wet vacuuming everything possible. By the first night most things were dry and clean. Because of this, i was able to save all my furniture and Kitchen Cabinets. We are still working on the final drying and repair of the walls, but i have faith they will do the best work possible."